9 things your human employees can do that technology can’t
Spa Executive
JULY 23, 2024
The human element fosters trust and wellbeing in ways that machines simply can’t replicate – not yet, anyway. We all know that technology is rapidly transforming the hospitality industry and this is an incredibly beneficial development. Technology – like automated check-in kiosks, mobile room keys, AI-driven customer service chatbots, booking and ancillary revenue management software, and payment systems – saves us time, reduces costs, increases revenue, reduces stress, and streamlines operation
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