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The psychology of managing difficult customers in your spa  

Spa Executive

Managing high maintenance guests requires understanding human emotions and responding with tact. Seamless guest management through technology Even the most skilled staff can only do so much without the right tools. The post The psychology of managing difficult customers in your spa appeared first on Spa Executive.

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2025 travel & wellness trends according to the experts

Spa Executive

The landscape of travel, spa, and wellness is always transforming with technological advancements, changing consumer preferences, and shifting global paradigms. Spas are investing in technology that allows for highly tailored wellness experiences based on individual needs and preferences.

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9 things your human employees can do that technology can’t

Spa Executive

We all know that technology is rapidly transforming the hospitality industry and this is an incredibly beneficial development. While technology can make life easier, it’s the warmth of a friendly smile, the comfort of a kind word, and the intuitive understanding of a guest’s needs that create truly memorable experiences.

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Multi-Mechanical Therapies with Topicals For Age Management

Lipgloss and Aftershave

By incorporating one microneedling treatment every three months and supporting it with 3 – 4 nano infusion treatments in between, while using topicals with potent ingredients and a proven delivery system professionals provide a comprehensive treatment that delivers visible, long-lasting age management results.

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Arch Amenities’ Catherine Warren on technology & creating memorable experiences.

Spa Executive

Technology should serve as a versatile tool rather than a wholesale replacement for human interaction, says Arch Amenities’ Catherine Warren. Warren has managed spas on ships for Steiner Leisure Limited and held leadership roles at prestigious organizations like Eau Palm Beach, InterContinental Miami, and the Atlanta Athletic Club.

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Banyan Group & Paul Hawco on wellness philosophy & evolving preferences in luxury travel 

Spa Executive

This includes our hotel spa operations as well as standalone and third-party spa management contracts, the Banyan Spa & Wellbeing Academy, as well as the overall wellbeing initiatives, programmes, and experiences for our guests and associates. What role does technology play in your guest experience? Now part of Agilysys.

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Dual-Wavelength Laser Technology Demonstrates Promise in Atrophic Acne Scar Management

Dermatology Times

The technology combines the irradiation of two wavelengths at 10,600 nm and 1540 nm.