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Happy employees increase productivity & revenue in hospitality

Spa Executive

In hospitality, like any other customer-facing industry where staff interactions with guests are directly tied to revenue, employee happiness is particularly important. Career satisfaction & fulfillment: As stated above, hospitality employers should focus on providing clear pathways for career advancement. It’s just common sense.

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The rise of analog travel & the age of disconnection 

Spa Executive

Slow travel and immersion Rather than high-speed, itinerary-packed trips, there is a movement toward walking pilgrimages, train journeys, and extended stays in nature that emphasize depth over speed. The true hallmark of luxury will be discretionary technology, where digital tools serve guest without demanding their attention.

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Membership programs: create loyal members by solving pain points

Spa Executive

Addressing these pain points is key for hospitality businesses looking to turn one-time visitors or new members into loyal ones. Agilysys helps hospitality businesses standardize their membership offerings by leveraging advanced data integration. Spa members expect access to appointment times and high-quality treatments and services.

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How AI can help with recruitment & retention in hospitality

Spa Executive

AI could play a significant role in improving talent acquisition and retention in hospitality. Staffing is one of the biggest challenges in the hospitality industry, one that many are already using technology to help solve. AI could also play a significant role in improving talent acquisition and retention in hospitality.

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How spa & hospitality can attract and retain talent in 2024

Spa Executive

The crisis continues: so, here’s how to attract and retain talent at your spa & hospitality business in the coming year. It’s old news at this point, but an issue that continues to plague the spa and hospitality industries, and therefore one we continue to address: as we head into 2024, are we any closer to solving the staff crisis?

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Get creative with employee retention in hospitality & wellness

Spa Executive

Some innovative solutions for employee retention in hospitality. And yet, the hospitality industry just can’t seem to solve this pesky staffing problem. Why does employee attrition in hospitality remain high? Recruitment and retention costs time and money, things nobody can afford to waste. The good news is that it is improving.

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Arch Amenities’ Catherine Warren on technology & creating memorable experiences.

Spa Executive

“Revenue generation, programming, public relations, training, and luxury guest service are my passions,” she says. We asked her about what she does, technology’s role in the hospitality and wellness space, and creating memorable experiences. Can you please talk about your role and what it entails?