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Membership programs: create loyal members by solving pain points

Spa Executive

Addressing these pain points is key for hospitality businesses looking to turn one-time visitors or new members into loyal ones. Spa members expect access to appointment times and high-quality treatments and services. Agilysys helps hospitality businesses standardize their membership offerings by leveraging advanced data integration.

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The rise of analog travel & the age of disconnection 

Spa Executive

Low-tech luxury From candlelit lodges and handwritten welcome notes to calligraphy workshops and artisanal bath rituals, hospitality brands are curating experiences that embrace craftsmanship over automation. The true hallmark of luxury will be discretionary technology, where digital tools serve guest without demanding their attention.

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Patina Osaka’s Ellen Franke on the hotel’s unique wellness offerings & 2025 trends

Spa Executive

Ellen Franke brings a wealth of global experience and a deep commitment to transformative hospitality to her role as General Manager of Patina Osaka. A leadership style dedicated to fostering teamwork and excellence ensures that Patina Osaka will be both a vibrant urban retreat and a shining example of modern luxury hospitality.

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More than 90% of luxury travelers want wellness

Spa Executive

Spontaneity and personalization define the new wellness landscape, with nearly 70% booking treatments on the spot during their trips, while 78% value the ability to plan ahead. thalassotherapy, ayurvedic): 62% Physical treatments (e.g., thalassotherapy, ayurvedic): 62% Physical treatments (e.g.,

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Get creative with employee retention in hospitality & wellness

Spa Executive

Some innovative solutions for employee retention in hospitality. And yet, the hospitality industry just can’t seem to solve this pesky staffing problem. Why does employee attrition in hospitality remain high? Reduce staff burnout with automation & touchless tech Touchless treatment options can benefit staff directly.

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Arch Amenities’ Catherine Warren on technology & creating memorable experiences.

Spa Executive

Technology should serve as a versatile tool rather than a wholesale replacement for human interaction, says Arch Amenities’ Catherine Warren. We asked her about what she does, technology’s role in the hospitality and wellness space, and creating memorable experiences. Can you please talk about your role and what it entails?

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AI in Action: DeepMerkel May Help Predict the Course and Severity of MCC

The Dermatology Digest

For the study, researchers combined machine learning with clinical expertise to develop a web-based system called DeepMerkel which offers the power to predict MCC treatment-specific outcomes based on personal and tumour specific features.

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