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Get creative with employee retention in hospitality & wellness

Spa Executive

Some innovative solutions for employee retention in hospitality. And yet, the hospitality industry just can’t seem to solve this pesky staffing problem. Why does employee attrition in hospitality remain high? Reduce staff burnout with automation & touchless tech Touchless treatment options can benefit staff directly.

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Arch Amenities’ Catherine Warren on technology & creating memorable experiences.

Spa Executive

Technology should serve as a versatile tool rather than a wholesale replacement for human interaction, says Arch Amenities’ Catherine Warren. We asked her about what she does, technology’s role in the hospitality and wellness space, and creating memorable experiences. Can you please talk about your role and what it entails?

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What spa & wellness leaders are looking forward to in 2024

Spa Executive

Verena Lasvigne-Fox, Founder, VLF Spa Consulting The hospitality and wellness industry is on the cusp of exciting trends that will shape both the guest experience and the world at large. I think the red-light tools are becoming more advanced, and results driven. Any service that has research to back up its benefits is exciting.

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Stop Selling Retail – It Never Works – Start Educating 

Lipgloss and Aftershave

They come to you for advice, treatments, and support. At least every 4 – 6 weeks a client is on your treatment table, trusting you to give them an amazing treatment and help them look their best while treating any skin issues they’re dealing with at the time. However, we all know that treatments only scratch the surface!

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Patina Osaka’s Ellen Franke on the hotel’s unique wellness offerings & 2025 trends

Spa Executive

Ellen Franke brings a wealth of global experience and a deep commitment to transformative hospitality to her role as General Manager of Patina Osaka. A leadership style dedicated to fostering teamwork and excellence ensures that Patina Osaka will be both a vibrant urban retreat and a shining example of modern luxury hospitality.

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Remington Hospitality’s Maritsa Victorian on tech, guest experience & fostering excellence

Spa Executive

Maritsa Victorian of Remington Hospitality talks technology in guest experience & fostering excellence within her team. Remington Hospitality, established in 1968, is a premier hotel management company renowned for its innovative and owner-centric approach. Throughout her hospitality career, Ms.

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Esthetician Spotlight May

Les Nouvelles Esthetics & Spa

Upon receiving my certification, I spent the majority of my career working for traditional spas and dermatology practices, providing treatments, offering consulting services, creating spa menus, training staff and product selection. The results after just one cell story treatment are astounding.