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9 things your human employees can do that technology can’t

Spa Executive

We all know that technology is rapidly transforming the hospitality industry and this is an incredibly beneficial development. While technology can make life easier, it’s the warmth of a friendly smile, the comfort of a kind word, and the intuitive understanding of a guest’s needs that create truly memorable experiences.

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Get creative with employee retention in hospitality & wellness

Spa Executive

Some innovative solutions for employee retention in hospitality. And yet, the hospitality industry just can’t seem to solve this pesky staffing problem. Why does employee attrition in hospitality remain high? Recruitment and retention costs time and money, things nobody can afford to waste. The good news is that it is improving.

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Montage’s Jennifer Holzworth on wellness in hospitality, longevity & industry challenges

Spa Executive

Jennifer Holzworth, Montage’s Corporate Director of Spa Operations, talks guest experience, longevity, and hospitality wellness. The spirit of Montage is centered in providing an unmatched guest experience, characterized by comfortable elegance, a unique sense of place, and impeccable hospitality.

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Driving hospitality revenue with innovative sleep tourism programs

Spa Executive

Trends in wearable and sleep tech In 2023, the Global Wellness Institute listed sensorial based technology products among its sleep trends: “Sensorial-based technology products include smart mattresses that use sensors to monitor sleep patterns and adjust the mattress firmness and temperature accordingly. Learn more at book4time.com.

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First patient declared ‘cancer-free’ using indigenous CAR-T cell therapy: India

Aesthetics Advisor

A few months ago, India’s drug regulator Central Drugs Standard Control Organisation (CDSCO), approved the commercial use of CAR-T cell therapy. The therapy includes genetically reprogramming a patient’s immune system to fight cancer. The doctor who performed the therapy on Gupta said he was totally free of cancer cells.

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What spa & wellness leaders are looking forward to in 2024

Spa Executive

Verena Lasvigne-Fox, Founder, VLF Spa Consulting The hospitality and wellness industry is on the cusp of exciting trends that will shape both the guest experience and the world at large. And the introduction of technology and digital experiences will offer guests greater customization and personalization through available data.

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Agua Caliente Casinos’ Daniel Spencer on leading wellness in a casino environment

Spa Executive

Owned and operated by the Agua Caliente Band of Cahuilla Indians, the Agua Caliente Casinos properties offer exciting gaming action, a range of attractions, fine dining and shopping, premier entertainment, and top tier service and hospitality. How do you utilize technology to enhance spa operations and guest experiences in a casino resort?