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We asked global wellness and hospitality experts this question: What trends do you see emerging in wellness and travel for 2025, and how can hotels and spas prepare and adapt? The landscape of travel, spa, and wellness is always transforming with technological advancements, changing consumer preferences, and shifting global paradigms.
“Employees who had more actual engagement with robotic technology in their daily jobs had higher fears that it would make human workers obsolete.” Embracing new technology is obviously key to success in the new travel and wellness travel era. Technology is amazing This is a good thing for the industry as a whole.
We all know that technology is rapidly transforming the hospitality industry and this is an incredibly beneficial development. While technology can make life easier, it’s the warmth of a friendly smile, the comfort of a kind word, and the intuitive understanding of a guest’s needs that create truly memorable experiences.
Paul Hawco is a globally recognized leader in the wellness and hospitality industry, currently serving as Executive Global Director of Integrated Wellbeing at Banyan Group. Paul Hawco (PH): I have been in hospitality for three decades and it has been my entire career. What role does technology play in your guest experience?
Technology should serve as a versatile tool rather than a wholesale replacement for human interaction, says Arch Amenities’ Catherine Warren. We asked her about what she does, technology’s role in the hospitality and wellness space, and creating memorable experiences. How is this balance best maintained?
Longevity and healthspan are hot topics in the hospitality wellness industry. Advances in medicine and technology have led to a substantial increase in the average human lifespan. For me, longevity is an evolving and exciting science while other supportive lifestyle and technological interventions spin naturally in its orbit.
Book4Time + Nonius HospitalityTechnology, a collaboration that marks a significant advancement in creating a more integrated, seamless, and satisfying digital journey for guests worldwide. Nonius, a leader in guest technology solutions, offers a comprehensive suite for a contactless digital guest journey.
While this development isnt about rejecting technology altogether, there is a movement towards intentionally creating spaces where presence, sensory engagement, and authentic experiences take priority. The true hallmark of luxury will be discretionary technology, where digital tools serve guest without demanding their attention.
The luxury hospitality industry stands at a pivotal juncture, where embracing innovation is a necessity for future success. Here’s why innovation is crucial for hospitality businesses in 2024. We’re celebrating innovation and creativity in hospitality in this issue.
Ellen Franke brings a wealth of global experience and a deep commitment to transformative hospitality to her role as General Manager of Patina Osaka. A leadership style dedicated to fostering teamwork and excellence ensures that Patina Osaka will be both a vibrant urban retreat and a shining example of modern luxury hospitality.
An expert in leadership and luxury hospitality, Deepak Ohri has lectured at prestigious business and management schools and serves on several boards, including the Advisory Board of the World Happiness Foundation. But first you need to create a customer experience and then add the technology to it. Learn more at book4time.com.
AI could play a significant role in improving talent acquisition and retention in hospitality. Staffing is one of the biggest challenges in the hospitality industry, one that many are already using technology to help solve. Technology can’t provide that. Here’s how. Learn more at book4time.com.
Todays luxury travelers prioritize mental health support, nature immersions, and cutting-edge technology, signaling an era where wellness is no longer optional In 2025, luxury travelers are making bold demands for their health and well-being. Gone are the days of one-size-fits-all spa retreats. respondents said: Spa resorts/therapies (e.g.,
Introducing HAPI – a game changer for the hotel industry HAPI, standing for Hospitality API, is a disruptive data streaming integration and enrichment platform. It’s grounded in an open model, leveraging technology that powers major global social media and business platforms. The hurdle was the absence of readily accessible data.
Some innovative solutions for employee retention in hospitality. And yet, the hospitality industry just can’t seem to solve this pesky staffing problem. Why does employee attrition in hospitality remain high? Recruitment and retention costs time and money, things nobody can afford to waste. The good news is that it is improving.
Addressing these pain points is key for hospitality businesses looking to turn one-time visitors or new members into loyal ones. Agilysys helps hospitality businesses standardize their membership offerings by leveraging advanced data integration. Spa members expect access to appointment times and high-quality treatments and services.
Jennifer Holzworth, Montage’s Corporate Director of Spa Operations, talks guest experience, longevity, and hospitality wellness. The spirit of Montage is centered in providing an unmatched guest experience, characterized by comfortable elegance, a unique sense of place, and impeccable hospitality.
With boundless energy and fearless vision, we are redefining whats possible with innovative technology. AVAVA’s groundbreaking Focal Point Technology has the potential to disrupt the energy-based device market like never before. Mr. Carnell was CEO of The HydraFacial Company (now BeautyHealth).
The Book4Time spa software is now part of the Agilysys portfolio of hospitality software solutions, a broad array of market-leading, cloud-native solutions organized around the companys technology platforms for property management (PMS), point-of-sale (POS), inventory and procurement (II&P) and food and beverage service management (FSM).
Bringing more than 15 years of experience in hospitality, music, and wellness to her position, she is internationally recognized for her pioneering work in sound therapy and meditation. I believe luxury hospitality environments are about welcoming all to experience what its like to be deeply cared for.
Trends in wearable and sleep tech In 2023, the Global Wellness Institute listed sensorial based technology products among its sleep trends: “Sensorial-based technology products include smart mattresses that use sensors to monitor sleep patterns and adjust the mattress firmness and temperature accordingly. Learn more at book4time.com.
As much as we like to focus on customer experience and guest experience, employee experience is an equally important element of success in hospitality. It includes every interaction and experience an employee has in the workplace, whether with colleagues, work environment, workplace technology. How much does employee experience matter?
Six things technology can do that humans can’t. This synergy allows for meticulous attention to detail in service delivery, where technology handles efficiency and scalability, and staff provide the empathetic, personalized service that guests expect from top tier hotels and spas.
Verena Lasvigne-Fox, Founder, VLF Spa Consulting The hospitality and wellness industry is on the cusp of exciting trends that will shape both the guest experience and the world at large. And the introduction of technology and digital experiences will offer guests greater customization and personalization through available data.
I have found that esthetics and nursing overlap the most in dermatologist’s offices, hospitals, and/or medical spas. In what ways do you see esthetics and nursing merging closer together as technology evolves? I feel that as technology evolves, we can come up with more advanced treatments.
a leading global provider of hospitality software solutions and services, today announced it has acquired Book4Time, Inc., As the top enterprise SaaS technology for wellness hospitality organizations, Book4Time manages guest experiences at spas, international hotels, resorts, casinos, golf and private member clubs in more than 100 countries.
In the luxury hospitality industry, the concepts of high tech and high touch represent two complementary approaches to enhancing the guest experience. Plus more potential for use of technology in future, including further use of hologram, wearable, and biometric recognition technology.
As the luxury hospitality industry integrates more artificial intelligence (AI) into its operations the need to balance technological innovation with the human touch is becoming increasingly important. By now we all know that AI technology is pretty amazing. Luxury hospitality should tread carefully with AI.
Maritsa Victorian of Remington Hospitality talks technology in guest experience & fostering excellence within her team. Remington Hospitality, established in 1968, is a premier hotel management company renowned for its innovative and owner-centric approach. Throughout her hospitality career, Ms.
The researchers also investigated the incidence of severe infection complications including cellulitis, osteomyelitis, gangrene, sepsis, and wound-related hospitalization and found a 75% decrease in infection complications when patient care was guided with MolecuLight.
Here are 10 ways traditional hoteliers are harnessing modern technology to enhance guest experience. There’s a lot of innovation happening in the hospitality world lately. The hospitality industry is embracing a new era of technology, driven by recent global events and the evolving needs of modern travelers.
With INTELITY and Book4Time, guests are treated to a first-class experience, showcasing how technology can help hotels and resorts not only meet but exceed the modern traveler’s expectations for convenience and luxury.
T he partnership between Infor Hospitality Management Solution and Book4Time is a step forward in improving guest experience and operational efficiency. A technology to welcome all guests, Infor unifies and refines operations, maximizes profitability, and delivers superior guest experiences that exceed expectations.
Guest experience is obviously key to hospitality success and the hospitality industry is ever changing, so keeping on top of the latest trends and statistics is key to enhancing guest experience. Consumer preferences are evolving as technology advances, and we have to adapt to keep ahead of the competition.
A microneedle patch that delivers immune-regulating molecules may teach T cells not to attack hair follicles, helping regrow hair in alopecia areata, according to research in mice from MIT, Brigham and Women’s Hospital, and Harvard Medical School. They are working on launching a company to further develop the technology.
This visionary space seamlessly merges clinical, science-backed services with an inviting ambiance steeped in hospitality. Chicago, IL – July 8, 2023 – SpaSpace Chicago, a trailblazer in the wellness industry with a 23-year legacy, is delighted to unveil its reimagined experience, the Wellness Lounge.
Jumeirah’s new Vice President of Wellbeing, Niamh O’Connell, answers our questions about her new role, the wellness industry, and embracing technology. O’Connell spent three decades working in the luxury wellness and hospitality industries within Europe, the United States, and the Asia Pacific region.
Music as medicine: Every year we at Spa Executive and Book4Time make our predictions for the trends and developments that will impact the spa, wellness, and hospitality worlds in the coming 12 months. Here’s a sneak peek into this year’s report — Spa & Wellness Trends for 2024: a hospitality handbook.
Owned and operated by the Agua Caliente Band of Cahuilla Indians, the Agua Caliente Casinos properties offer exciting gaming action, a range of attractions, fine dining and shopping, premier entertainment, and top tier service and hospitality. How do you utilize technology to enhance spa operations and guest experiences in a casino resort?
Here’s one in our series and stay tuned for our upcoming guide: 7 SPA & WELLNESS TRENDS FOR 2024: A HOSPITALITY HANDBOOK Wellness travel is still growing in popularity as people seek ways to disconnect from everyday stressors and prioritize health and wellbeing during their trips.
Why are skilled professionals choosing the path of cosmetic care over the traditional hospital environment? Long hours, rotating shifts, and high stress levels are commonplace in many hospital settings. This shift raises questions: What motivates this transition? Let’s delve into the reasons behind this trend.
Nicholas Clayton, GOCO hospitality’s president, talks about wellness and the future of hot springs. GOCO Hospitality is a world-leading spa and wellness consulting, development and management company that specializes in wellness communities, wellness resorts, resort spas, urban spas, and lifestyle centers.
Nicholas Clayton, GOCO hospitality’s president, talks about wellness and the future of hot springs. GOCO Hospitality is a world-leading spa and wellness consulting, development and management company that specializes in wellness communities, wellness resorts, resort spas, urban spas, and lifestyle centers.
Impact on the hospitality industry and hotel revenue Hotels are adapting their offerings to accommodate evolving health and wellness needs. Personalization and technology also play a significant role. The report emphasizes the importance of understanding wellness contributions to financial returns.
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