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9 things your human employees can do that technology can’t

Spa Executive

We all know that technology is rapidly transforming the hospitality industry and this is an incredibly beneficial development. While technology can make life easier, it’s the warmth of a friendly smile, the comfort of a kind word, and the intuitive understanding of a guest’s needs that create truly memorable experiences.

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Arch Amenities’ Catherine Warren on technology & creating memorable experiences.

Spa Executive

Technology should serve as a versatile tool rather than a wholesale replacement for human interaction, says Arch Amenities’ Catherine Warren. We asked her about what she does, technology’s role in the hospitality and wellness space, and creating memorable experiences. How is this balance best maintained?

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What longevity means to spa, wellness & hospitality leaders

Spa Executive

Longevity and healthspan are hot topics in the hospitality wellness industry. Advances in medicine and technology have led to a substantial increase in the average human lifespan. For me, longevity is an evolving and exciting science while other supportive lifestyle and technological interventions spin naturally in its orbit.

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Book4Time partner spotlight: Nonius Hospitality Technology

Spa Executive

Book4Time + Nonius Hospitality Technology, a collaboration that marks a significant advancement in creating a more integrated, seamless, and satisfying digital journey for guests worldwide. Nonius, a leader in guest technology solutions, offers a comprehensive suite for a contactless digital guest journey.

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Why innovation is crucial for hospitality businesses in 2024

Spa Executive

The luxury hospitality industry stands at a pivotal juncture, where embracing innovation is a necessity for future success. Here’s why innovation is crucial for hospitality businesses in 2024. We’re celebrating innovation and creativity in hospitality in this issue.

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Hospitality workers plan to quit before the robot takeover

Spa Executive

“Employees who had more actual engagement with robotic technology in their daily jobs had higher fears that it would make human workers obsolete.” Embracing new technology is obviously key to success in the new travel and wellness travel era. Technology is amazing This is a good thing for the industry as a whole.

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Get creative with employee retention in hospitality & wellness

Spa Executive

Some innovative solutions for employee retention in hospitality. And yet, the hospitality industry just can’t seem to solve this pesky staffing problem. Why does employee attrition in hospitality remain high? Recruitment and retention costs time and money, things nobody can afford to waste. The good news is that it is improving.