Remove Hospital Remove Sustainability Remove Training
article thumbnail

Banyan Group & Paul Hawco on wellness philosophy & evolving preferences in luxury travel 

Spa Executive

Paul Hawco is a globally recognized leader in the wellness and hospitality industry, currently serving as Executive Global Director of Integrated Wellbeing at Banyan Group. Paul Hawco (PH): I have been in hospitality for three decades and it has been my entire career. wellbeing and sustainability-focused).

article thumbnail

Happy employees increase productivity & revenue in hospitality

Spa Executive

In hospitality, like any other customer-facing industry where staff interactions with guests are directly tied to revenue, employee happiness is particularly important. Career satisfaction & fulfillment: As stated above, hospitality employers should focus on providing clear pathways for career advancement. It’s just common sense.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Patina Osaka’s Ellen Franke on the hotel’s unique wellness offerings & 2025 trends

Spa Executive

The brand emphasizes sustainability, meaningful connections and transformative experiences. Guests can expect transformative experiences that celebrate Osaka’s rich heritage while embracing Patina’s commitment to sustainability and innovation. Can you please talk about yourself? What is your role and what does it entail?

article thumbnail

Arch Amenities’ Catherine Warren on technology & creating memorable experiences.

Spa Executive

“Revenue generation, programming, public relations, training, and luxury guest service are my passions,” she says. We asked her about what she does, technology’s role in the hospitality and wellness space, and creating memorable experiences. Can you please talk about your role and what it entails?

article thumbnail

The rise of analog travel & the age of disconnection 

Spa Executive

Slow travel and immersion Rather than high-speed, itinerary-packed trips, there is a movement toward walking pilgrimages, train journeys, and extended stays in nature that emphasize depth over speed. Security, safety, and sustainability Even in a tech-free setting, guests expect high levels of security and emergency responsiveness.

article thumbnail

Iberostar’s Daniela Pranjic on guest experience & sustainability in the resort industry

Spa Executive

We talked with Daniela Pranjic about her role, guest experience, and sustainability in the resort industry. We talked with Daniela Pranjic about her role, guest experience, and sustainability in the resort industry. Iberostar seamlessly incorporates sustainability and environmental responsibility into its spa and wellness services.

article thumbnail

Remington Hospitality’s Maritsa Victorian on tech, guest experience & fostering excellence

Spa Executive

Maritsa Victorian of Remington Hospitality talks technology in guest experience & fostering excellence within her team. Remington Hospitality, established in 1968, is a premier hotel management company renowned for its innovative and owner-centric approach. Throughout her hospitality career, Ms.