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Banyan Group & Paul Hawco on wellness philosophy & evolving preferences in luxury travel 

Spa Executive

Paul Hawco is a globally recognized leader in the wellness and hospitality industry, currently serving as Executive Global Director of Integrated Wellbeing at Banyan Group. Paul Hawco (PH): I have been in hospitality for three decades and it has been my entire career. Please talk about your role and what it entails.

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Arch Amenities’ Catherine Warren on technology & creating memorable experiences.

Spa Executive

“Revenue generation, programming, public relations, training, and luxury guest service are my passions,” she says. We asked her about what she does, technology’s role in the hospitality and wellness space, and creating memorable experiences. Can you please talk about your role and what it entails?

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Membership programs: create loyal members by solving pain points

Spa Executive

Addressing these pain points is key for hospitality businesses looking to turn one-time visitors or new members into loyal ones. Agilysys helps hospitality businesses standardize their membership offerings by leveraging advanced data integration. Spa members expect access to appointment times and high-quality treatments and services.

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Patina Osaka’s Ellen Franke on the hotel’s unique wellness offerings & 2025 trends

Spa Executive

Guests can expect transformative experiences that celebrate Osaka’s rich heritage while embracing Patina’s commitment to sustainability and innovation. Ellen Franke brings a wealth of global experience and a deep commitment to transformative hospitality to her role as General Manager of Patina Osaka.

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Montage’s Jennifer Holzworth on wellness in hospitality, longevity & industry challenges

Spa Executive

Jennifer Holzworth, Montage’s Corporate Director of Spa Operations, talks guest experience, longevity, and hospitality wellness. The spirit of Montage is centered in providing an unmatched guest experience, characterized by comfortable elegance, a unique sense of place, and impeccable hospitality.

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Get creative with employee retention in hospitality & wellness

Spa Executive

Some innovative solutions for employee retention in hospitality. And yet, the hospitality industry just can’t seem to solve this pesky staffing problem. Why does employee attrition in hospitality remain high? Recruitment and retention costs time and money, things nobody can afford to waste. Learn more at book4time.com.

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Oh, What a Year! The Skin of Color Society Reflects on Its Dynamic 2024

The Dermatology Digest

More than 200 residents, medical students and Fellow members have committed to volunteer for MBWS outreach events at universities, hospitals, and community venues, with a planned distribution of 10,000 gift bags with tips for managing winter skin and free moisturizing products generously provided by campaign sponsor, Clinique.

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