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Membership programs: create loyal members by solving pain points

Spa Executive

Addressing these pain points is key for hospitality businesses looking to turn one-time visitors or new members into loyal ones. Agilysys helps hospitality businesses standardize their membership offerings by leveraging advanced data integration. Spa members expect access to appointment times and high-quality treatments and services.

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Patina Osaka’s Ellen Franke on the hotel’s unique wellness offerings & 2025 trends

Spa Executive

Guests can expect transformative experiences that celebrate Osaka’s rich heritage while embracing Patina’s commitment to sustainability and innovation. Ellen Franke brings a wealth of global experience and a deep commitment to transformative hospitality to her role as General Manager of Patina Osaka.

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Arch Amenities’ Catherine Warren on technology & creating memorable experiences.

Spa Executive

Technology should serve as a versatile tool rather than a wholesale replacement for human interaction, says Arch Amenities’ Catherine Warren. We asked her about what she does, technology’s role in the hospitality and wellness space, and creating memorable experiences. Can you please talk about your role and what it entails?

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Partner spotlight: HAPI: streamlining data management in the hospitality industry

Spa Executive

Introducing HAPI – a game changer for the hotel industry HAPI, standing for Hospitality API, is a disruptive data streaming integration and enrichment platform. When HAPI was founded in 2017, it was with the goal to help hotel companies adopt the innovative technologies of tomorrow. For more visit: gethapi.io

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Oh, What a Year! The Skin of Color Society Reflects on Its Dynamic 2024

The Dermatology Digest

More than 200 residents, medical students and Fellow members have committed to volunteer for MBWS outreach events at universities, hospitals, and community venues, with a planned distribution of 10,000 gift bags with tips for managing winter skin and free moisturizing products generously provided by campaign sponsor, Clinique.

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Get creative with employee retention in hospitality & wellness

Spa Executive

Some innovative solutions for employee retention in hospitality. And yet, the hospitality industry just can’t seem to solve this pesky staffing problem. Why does employee attrition in hospitality remain high? Recruitment and retention costs time and money, things nobody can afford to waste. Learn more at book4time.com.

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What spa & wellness leaders are looking forward to in 2024

Spa Executive

Verena Lasvigne-Fox, Founder, VLF Spa Consulting The hospitality and wellness industry is on the cusp of exciting trends that will shape both the guest experience and the world at large. I’m looking forward to seeing where this is going to take us in the next year. Spa Industry Study conducted by PricewaterhouseCoopers.