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When faced with a difficult customer, spa staff can use psychological strategies to de-escalate conflicts and steer conversations toward a positive resolution. In luxury spas, guests expect exquisite service and nothing less than perfection. Spas are places of relaxation and indulgence, and when something disrupts that — whether it’s a scheduling issue, a perceived lack of attentiveness, or an unexpected outcome — guests may react emotionally.
Skin cancer is the most common form of cancer in the United States, affecting millions of individuals each year. While there are many different varieties, the majority of skin cancer diagnoses belong to three primary types: basal cell carcinoma (BCC), squamous cell carcinoma (SCC), and melanoma. According to Dr. Weilan Johnson of U.S. Dermatology Partners Georgetown , Skin cancer is a condition that ranges in severity from highly treatable to life-threatening.
We spoke with Paul Hawco, Executive Global Director of Integrated Wellbeing at Banyan Group, about wellness philosophy, future plans, and evolving preferences in luxury travel. Paul Hawco is a globally recognized leader in the wellness and hospitality industry, currently serving as Executive Global Director of Integrated Wellbeing at Banyan Group. In this role, he spearheads the development and implementation of innovative wellness strategies across Banyan Groups diverse portfolio of luxury res
Does cocoa butter help sunburn? Science says… Kind of, but not really. Ouch. Sunburn is the ultimate oops moment of summer. One minute, you’re basking in the sun, soaking up the warmth. The next, your skin feels like its been set on fire, you’re glowing redder than a stop sign, and every movement is painful. And you’d put […] The post Will Cocoa Butter Help Sunburn?
The number of $1000-a-night hotels around the world has jumped significantly, with big increases in Europe and the US. In recent years, the global hospitality industry has witnessed a significant increasein the number of hotels commanding average daily rates (ADR) of more than $1,000 per night. This trendunderscores the robust demand for luxury accommodations and the willingness of high-end travelers to invest in premium experiences.
Evommune, Inc. has enrolled of the first patient in a Phase 2 trial of EVO301, an injectable interleukin (IL)-18 neutralizer, in moderate-to-severe atopic dermatitis (AD). EVO301 is a serum albumin Fab-associated interleukin (IL)-18BP fusion protein designed to neutralize upregulated IL-18 activity, which is implicated in a range of inflammatory and autoimmune diseases.
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Experts stressed the importance of dermatologists engaging in climate advocacy and adopting sustainable practices, as their actions may inspire others to follow suit.
Manon Pilon, a renowned leader in the skincare industry, brings her decades of expertise to help medical and spa skincare professionals understand the crucial differences between acne and acne rosacea. In her exclusive session at IECSC New York 2025, she delves into how these conditions evolve, their distinct characteristics, and science-backed, non-prescription solutions.
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The Leo Passage “Pass It On” Scholarship: Empowering Educators to Shape the Future of Beauty We believe that educators are the heart of the beauty industry. To honor the dedication and expertise of beauty, barber and wellness educators, were excited to highlight the Leo Passage “Pass It On” Scholarship, a unique opportunity for beauty instructors to advance their education.
Introducing the Leo Passage “Dare to Lead” Scholarship: Empowering the Next Generation of Beauty Leaders At Pivot Point, were passionate about supporting the beauty industry’s future, and were proud to highlight an incredible opportunity for aspiring beauty and barbering professionals. In partnership with Beauty Changes Lives , the Leo Passage Dare to Lead Scholarship offers two $7,500 awards for students currently enrolled in cosmetology or barbering programs.
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