Remove Customer Service Remove Training Remove Work-Life Balance
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Attract & retain top talent in the hotel industry: insights from Gallup’s “State of the Global Workplace”

Spa Executive

Mentorship programs, continuous training, and clear career progression paths can help younger employees feel valued and motivated. Additionally, offering flexible work arrangements and wellness initiatives can address their specific needs and improve overall satisfaction.

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Why your employee experience matters as much as your guest experience

Spa Executive

more likely to have a positive employee outlook in areas like training managers on providing feedback, fostering open communication, and creating feelings of accomplishment and fulfillment in the workplace. 54% of high-investing organizations see improvements in customer satisfaction.