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The psychology of managing difficult customers in your spa  

Spa Executive

Empower your team to make decisions and handle conflict Investing in customer service training ensures that spa staff can handle difficult situations with professionalism and confidence. Also key is never to throw your staff members under the bus to keep customers happy.

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The Versatile Product Line Great For Microchanneling + Dermaplaning

Lipgloss and Aftershave

Here’s what she had to say, “My entire staff attended the Product Knowledge training class given by Barbara Devlin, US distributor of Anna Lotan PRO. The entire training experience was engaging and interactive. Anna Lotan PRO customer service is based on building a strong relationship with their customers and fostering loyalty.

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The Philosophy of Peace, Love + LED Light At This Beauty Bar

Lipgloss and Aftershave

Celluma Training Pamela told L+A, “The initial training was comprehensive and helped me understand the full potential of Celluma Light Therapy. Additionally, Celluma’s customer service is a key factor in our success with their products.

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How The Pharmacist Turned Esty Uses Medical Training To Choose Brands

Lipgloss and Aftershave

To better serve our community, I’ve invested in advanced training from two of the leading experts in skincare for people of color, Pamela Springer and Joelle Lee. We love it when brands have high-quality products, however, we like to see quality backed up with training and service.

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What Device Did This Award-Winning Esthetician Select For Her Spas? 

Lipgloss and Aftershave

She owns a successful spa and training center and is an educator for Hale & Hush ! Melissa Mercado Tell me about the training center? My training Center was born during COVID when capacity restrictions were in place and I could no longer educate others from a small treatment room within my spa.

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Increase spa revenue in 2024

Spa Executive

Promote this to your customers. Train your teams Invest in comprehensive training programs for your staff, focusing on customer service, upselling techniques, and product knowledge. Provide ongoing training to keep your teams updated on industry trends and best practices.

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The Device This Esthetician Uses in 99% of Treatments

Lipgloss and Aftershave

Tiffany Underwood View this post on Instagram A post shared by News Reviews Education for Skin Pros (@lipgloss_aftershave) Learn More About Celluma LED Light Therapy Devices Tiffany Underwood on Celluma’s Support Barry asked Tiffany about Celluma’s training and customer service. “I I have taken their training!