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The psychology of managing difficult customers in your spa  

Spa Executive

Empower your team to make decisions and handle conflict Investing in customer service training ensures that spa staff can handle difficult situations with professionalism and confidence. Also key is never to throw your staff members under the bus to keep customers happy.

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Best Marketing Tools To Use A Cosmetologist

American Esthetician Organization

Are you a cosmetology entrepreneur looking for the best salon marketing tools to grow your business? When done right, marketing can help boost revenue and give customers an unforgettable experience. LoyalZoo: Create customer loyalty programs Cosmetologists are in the business of providing beauty services with expertise and care.

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GlossGenius vs. Vagaro: Best Booking Systems for Estheticians?

Maxine Drake

Marketing Tools Integrated SMS and email marketing, automated reminders, and rebooking prompts. Responsive Customer Support Fast, highly-rated support with complimentary data transfer services. Payroll & Reporting Integrated payroll with flexible commission options, detailed performance analytics, and goal-setting tools.

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The Philosophy of Peace, Love + LED Light At This Beauty Bar

Lipgloss and Aftershave

Pamela McCasland Celluma Customer Service Here’s what Pamela had to say about Celluma customer service, “ Celluma offers outstanding customer service, and Matthew’s support has been second to none. Additionally, Celluma’s customer service is a key factor in our success with their products.

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7 Skincare Tools Every Esthetician Should Have On Hand – Literally!

California Skincare Supply

If you’ve been looking to grow your business and get better results for your clients, professional skincare tools are a fabulous way to generate instant buzz and breathe new inspiration into your facial protocols. Introducing new treatments and professional facial tools can inspire more queries from curious clients, so don’t be shy!

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7 Skincare Tools Every Esthetician Should Have On Hand – Literally!

California Skincare Supply

If youve been looking to grow your business and get better results for your clients, professional skincare tools are a fabulous way to generate instant buzz and breathe new inspiration into your facial protocols. Introducing new treatments and professional facial tools can inspire more queries from curious clients, so dont be shy!

Tools 52
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The Versatile Product Line Great For Microchanneling + Dermaplaning

Lipgloss and Aftershave

My staff was able to work on each other and by the end of the training, they felt confident and equipped with the tools they needed to succeed in their esthetic practice. Anna Lotan PRO customer service is based on building a strong relationship with their customers and fostering loyalty.