article thumbnail

AI in Customer Service: Advancing Medical Spa Operations 

Spa Industry Association

The fusion of Artificial Intelligence (AI) into the healthcare and wellness sector has prominently sculpted a new operational era, particularly for medical spas, uniting customer service and operational efficacy through technological advancement.

article thumbnail

9 things your human employees can do that technology can’t

Spa Executive

We all know that technology is rapidly transforming the hospitality industry and this is an incredibly beneficial development. While technology can make life easier, it’s the warmth of a friendly smile, the comfort of a kind word, and the intuitive understanding of a guest’s needs that create truly memorable experiences.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

2025 travel & wellness trends according to the experts

Spa Executive

The landscape of travel, spa, and wellness is always transforming with technological advancements, changing consumer preferences, and shifting global paradigms. Spas are investing in technology that allows for highly tailored wellness experiences based on individual needs and preferences.

article thumbnail

Rosy & Aura Join Forces to Offer Next-Generation Salon Technology

Salon Today

Their goal is to provide modern technology solutions that evolve along with the beauty and wellness landscape while maintaining the legendary customer service for which both brands are known

article thumbnail

The Philosophy of Peace, Love + LED Light At This Beauty Bar

Lipgloss and Aftershave

Pamela McCasland Celluma Customer Service Here’s what Pamela had to say about Celluma customer service, “ Celluma offers outstanding customer service, and Matthew’s support has been second to none. Additionally, Celluma’s customer service is a key factor in our success with their products.

article thumbnail

Patina Osaka’s Ellen Franke on the hotel’s unique wellness offerings & 2025 trends

Spa Executive

Throughout my hospitality career, I have embraced a culture of service and excellence. I believe the key to delivering exceptional customer service is a well-supported team, so I constantly strive to empower my teammates to work in unity. As an urban wellness destination, we are excited to introduce our comprehensive offerings.

article thumbnail

The Device This Esthetician Uses in 99% of Treatments

Lipgloss and Aftershave

After reading about Celluma and the technology it was my gut that told me to purchase it. I am such a skin nerd and loved the technology and how they explained it on a biochemical/cellular level. The customer service is superb with Celluma. I am so glad I did it! Worth the investment! My husband and I rotate nights.