2024 SALON TODAY 200: Customer Service
Salon Today
FEBRUARY 26, 2024
In Day 3 of the 2024 SALON TODAY 200, meet the salons in the category of Customer Service.
2025 SALON TODAY 200: Customer Service
Salon Today
FEBRUARY 26, 2025
It's Day 2 of our 2025 SALON TODAY 200 reveal, and time to tip our hats to those salons who are always searching for ways to improve the client experience, including the fun-loving team from Little Fern Salon in
Customer Service 
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Success at the Top: Thriving on Madison Ave.
Salon Today
OCTOBER 15, 2024
Salon owner Nuri Yurt had a dream of owning a salon on New York City’s Madison Avenue. Through perseverance, hard work and stellar customer service, he and partner John Kaygisiz founded Toka Salon in 2007.
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2019 Salon Today 200: Customer Service
Salon Today
DECEMBER 5, 2018
The SALON TODAY 200 honorees, who earned top marks in Customer Service, know that the key is to deliver a consistently strong experience at every point of service, with every guest, at every visit.
Customer Service 101 for Cutting Clients on the Spectrum
Salon Today
MAY 23, 2023
Brea Retic, barber and co-founder of A Different Cut, offers tips on providing thoughtful customer service to give sensory sensitive clients a positive haircutting experience.
Rosy & Aura Join Forces to Offer Next-Generation Salon Technology
Salon Today
AUGUST 28, 2024
Rosy Salon Software and Aura Salonware join forces, uniting thousands of salons, tens of thousands of salon professionals and millions of salon clients.
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GlossGenius vs. Vagaro: Best Booking Systems for Estheticians?
Maxine Drake
MARCH 11, 2025
For many estheticians, salon, and spa owners, GlossGenius and Vagaro are two of the biggest names in salon and spa software. Quick Verdict: GlossGenius is a versatile solution suitable for both solo estheticians and team-based salons. The Real Problem: What Happens When Your Beauty or Salon Business Grows?
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Leveraging AI in Your Spa or Salon Contact Center: A Comprehensive Guide
Spa Industry Association
OCTOBER 26, 2023
The intersection of technology and customer service has never been more pertinent or promising than it is today. As a leader in the spa or salon industry, leveraging advanced contact center AI can morph your customer service from average to exceptional.
How to Run a Successful Salon: Complete Guide
Starpil Wax
JULY 6, 2023
Running a beauty salon isn’t for everyone, and takes a lot of planning and strategizing in order to ensure your ongoing success. We’ve got your complete guide to running a successful salon - the right way! Determine Your Readiness Opening a salon takes a lot of time, money, and preparation to make more.
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Appointment Cancellations: Silent Killer of Salon and Spa Businesses, Clootrack Study Reveals
Spa Industry Association
SEPTEMBER 18, 2023
Claymont, Delaware, 12th September 2023: Clootrack, a leading customer experience analytics platform, has delved into the minds of salon and spa customers, unveiling insights based on an in-depth analysis of over 7K customer reviews from the top 21 salons and spas in the US.
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Shine Bright: Summer Goals for Beauty Professionals to Rule Their Businesses
My Salon Suite
JUNE 1, 2024
Optimize Your Booking System Make it easy for clients to book appointments with an efficient online booking system, such as Square (Members at MY SALON Suite receive discounts on payment processing and other items). Enhance Client Experience In the competitive beauty industry, exceptional customer service can set you apart.
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Best Marketing Tools To Use A Cosmetologist
American Esthetician Organization
OCTOBER 20, 2023
Are you a cosmetology entrepreneur looking for the best salon marketing tools to grow your business? When done right, marketing can help boost revenue and give customers an unforgettable experience. LoyalZoo: Create customer loyalty programs Cosmetologists are in the business of providing beauty services with expertise and care.
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How to Increase & Retain Your Salon Client Count
Rosy Salon Software
MARCH 23, 2024
To keep your salon chairs filled and your team’s schedule fully booked it’s crucial to maintain a decent client count for the size of your business. Building a full clientele takes time, and it means always looking for new clients and keeping existing ones happy. Here are some of the best ways to get clients […]
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Effective Medical Spa Marketing Ideas To Get More Clients
American Esthetician Organization
OCTOBER 25, 2023
Other practical methods including offering loyalty programs with special discounts or promotions, investing in customer service and collaborating with local businesses will yield greater conversions for the spa. leading to increased customer engagement and extended reach overall.
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Treat Everyone Like Its Their First Time
Salon Today
NOVEMBER 9, 2022
Most salons are very good at making a client feel special on their first visit. talks about the importance of consistent customer service for all your guests. But what about the second, third or even tenth. Kim Becker from Hello Gorgeous!
10 Ways To Show Appreciation To Your Clients in Your Salon
Style Seat - Client Relationships
MAY 12, 2023
There are different loyalty programs, including offering a punch card to increase visits or a referral program to gain new customers and provide an incentive to your clients. We’ve created the go-to guide to show you how to create a salon loyalty program step by step.
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10 Ways To Show Appreciation To Your Clients in Your Salon
Style Seat - Client Relationships
MAY 12, 2023
There are different loyalty programs, including offering a punch card to increase visits or a referral program to gain new customers and provide an incentive to your clients. We’ve created the go-to guide to show you how to create a salon loyalty program step by step.
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Tranquility Tops List for Clients By Gina Rivera
National Aesthetic Spa Network
AUGUST 7, 2020
Nowadays, relaxation is more important than ever for clients as they visit the salon. Some may already feel cautious about being out and about during COVID-19. Likewise, others may be facing economic hardships.
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Active Listening: An Important Component of Service By Gina Rivera
National Aesthetic Spa Network
DECEMBER 27, 2021
All of us have had those clients that have no idea how to maintain their new look once they leave the salon, or how to optimize a service that you just provided them.
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Active Listening: An Important Component of Service By Gina Rivera
National Aesthetic Spa Network
MARCH 29, 2022
All of us have had those clients that have no idea how to maintain their new look once they leave the salon, or how to optimize a service that you just provided them.
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Unique Careers You Can Have As A Hair Stylist
The Studio Academy of Beauty
SEPTEMBER 26, 2023
When you think of a career in the beauty industry, the first image that often comes to mind is that of a hairstylist working in a salon. You can specialize in niche services such as vintage hairstyling, curly hair care, or eco-friendly and sustainable practices. To learn more about our hairstylist program , contact us today!
6 Careers You Can Have As A Cosmetologist
The Studio Academy of Beauty
APRIL 15, 2023
They can work in a variety of settings, including salons, spas, and even on movie sets and photo shoots. Salon Manager If you are interested in the business side of the beauty industry, consider a career as a salon manager.
What’s the Difference Between a Cosmetologist and an Esthetician?
Artistic Nails & Beauty Academy - Beauty Industry
JUNE 15, 2020
Salon stylist, resort stylist, product ambassador, fashion show stylist, movie set stylist, salon owner, nail technician and more Specialty salon esthetician, spa esthetician, resort esthetician, product ambassador, fashion show makeup artist, movie set makeup artist, salon owner and more. What is the career outlook*?
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Esthetician vs Medical Esthetician: What’s The Difference?
The Studio Academy of Beauty
DECEMBER 16, 2022
An esthetician provides skincare services and treatments to clients, while bringing out the beauty in the skin. They can typically be found in a spa or salon setting, and are often sought out to help combat complexion problems. What Is An Esthetician? A medical esthetician can provide medical-level skincare treatments.
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11 easy ways to improve retail sales in your spa
Spa Executive
JULY 25, 2023
Improving retail sales in a spa requires a combination of strategic planning, effective marketing, and exceptional customer service. Run promotions and incentives: Offer special promotions, discounts, or loyalty programs to incentivize customers to make retail purchases. Improve retail sales with these 11 easy strategies.
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Top 5 Habits of a Successful Stylist
Artistic Nails & Beauty Academy - Beauty Industry
MAY 11, 2020
Not only is it important to make sure that you are a style icon in the salon, but also a beauty maven on your social media. Keep an active Instagram and Facebook page to showcase not only your personal style but also share amazing looks you created in your salon chair.
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Choosing The Right Beauty School Program For You
The Studio Academy of Beauty
JULY 31, 2024
What You’ll Learn As part of our 1600-hour cosmetology program, you can expect to learn: Hair: Cutting, coloring, styling, and chemical treatments Skin: Facials, waxing, and basic skincare treatments Nails: Manicures, pedicures, and nail art Makeup: Application techniques for various occasions Business Skills: Salon management, customer service, (..)
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Rosy’s by Your Side, So You Can be by Theirs
Rosy Salon Software
JULY 15, 2023
As service providers, we’re very proud. The post Rosy’s by Your Side, So You Can be by Theirs appeared first on Rosy Salon Software. We’re caregivers by nature: hairdressers, stylists, therapists, whatever anyone wants to call us.
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Skills You’ll Learn In Beauty School
Artistic Nails & Beauty Academy - Beauty Industry
OCTOBER 11, 2023
This skill extends beyond the classroom and salon, helping you become more organized in your personal life and future career. Customer Service Exceptional customer service is a skill that can be applied in various professional settings. Attention to Detail Attention to detail is a hallmark of beauty professionals.
Esthetician Job Application: How to Stand Out (part 3)
Diane's Blog
SEPTEMBER 4, 2024
As an example, retail sales and customer service. I love your [business, salon, philosophy… whatever] and I would be thrilled to become part of the [name of business] team. The exception to that would be if those unrelated jobs involved skills that would be beneficial in the job you are now applying for.
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Why Become a Starpil Pro Partner
Starpil Wax
JANUARY 31, 2023
As a salon owner or independent professional, you also know that there’s a lot more that goes into working for yourself these days than just giving your clients amazing customer service and experiences that keep them coming back; you’re not just a business owner or a waxer, but a marketing agency, influencer, and content creator all in one.
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Becoming a Licensed Esthetician: A Rewarding Career Choice in 2023
NIMA Institute
SEPTEMBER 1, 2023
Versatility: Estheticians can work in various settings, including salons, spas, medical practices, resorts, and even as freelancers. Job Growth: The demand for skincare and beauty services is on the rise, ensuring a steady flow of job opportunities.
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What Do Estheticians Do? A Guide to the Esthetician Business
Maxine Drake
OCTOBER 5, 2021
Specializing in one specific service allows you to stay focused on what attracted you to the esthetic field in the first place. Many estheticians will start their careers by working in a salon or spa. The best way to do this is by providing excellent customer service and skincare treatments. Where Can Estheticians Work?
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Spa Business Assessment for Estheticians
Aesthetic Back Bar
MAY 25, 2024
There are a variety of scheduling and business software’s that offer a wide range of services for a skincare business. For example, you may know Vagaro if you work in the spa, salon, or fitness world. Learn how to pull reports by contacting customer services or watching help videos to become familiar with the site.
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Spa Business Assessment for Estheticians
Aesthetic Back Bar
MAY 25, 2024
There are a variety of scheduling and business software’s that offer a wide range of services for a skincare business. For example, you may know Vagaro if you work in the spa, salon, or fitness world. Learn how to pull reports by contacting customer services or watching help videos to become familiar with the site.
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Super Operating Procedures for Your Exceptional Esthetic Business
Maxine Drake
OCTOBER 27, 2023
Super Operating Procedures: Elevating Your Business Beyond the Ordinary During my years as a large full-service Salon and Spa owner, we understood that every client is special, and every service we offered was a unique experience. Crafting Your Super Operating Procedures 1.
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How to Start a Waxing Business in 2023
Starpil Wax
JANUARY 4, 2023
We’ll also give you tips on defining your branding, service pricing, and the keys to successful services and getting repeat business. READ: The Ultimate Salon Marketing Guide Is Waxing a Profitable Business? Although women are predominantly the main body wax salon goers, other genders are joining in on the fun.
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How I Become a Nail Technician
New Age Spa Institute
DECEMBER 19, 2023
Nail technicians may begin work in beauty salons and nail salons, spas and wellness centers, hotels and resorts, and film / fashion / television. It involves consulting with clients to understand their needs, recommending nail care treatments, and creating customized nail designs.
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The Science + Technology Of Brow + Bikini Treatments
Lipgloss and Aftershave
JANUARY 23, 2024
This specially formulated mascara partners with a lash lift treatment and is gentle enough to be applied immediately after a lash lift in the salon. Some of their best-selling equipment includes microdermabrasion machines, facial steamers, oxygen machines, pedicure chairs, led light therapy systems, nail salon equipment, and massage tables.
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Skills You Need To Be A Successful Cosmetologist
The Studio Academy of Beauty
JULY 28, 2023
In addition to client interactions, collaboration and teamwork skills are also essential in a salon or spa setting. Working harmoniously with fellow cosmetologists, receptionists, and support staff is crucial for a smooth operation and exceptional customer service.
4 Tips StyleSeat Pro LeiYohn Say Are a Must-Have for Building Long-Lasting Client Relationships
Style Seat - Client Relationships
APRIL 22, 2021
However, he credits his “A1 customer service” for creating reliable connections. ” LeiYohn also likes the simplicity of creating a salon service menu that includes the prices for each hairstyle, service descriptions, and quality pictures. StyleSeat Pros with service-specific photos are 1.5
4 Tips StyleSeat Pro LeiYohn Say Are a Must-Have for Building Long-Lasting Client Relationships
Style Seat - Client Relationships
APRIL 22, 2021
However, he credits his “A1 customer service” for creating reliable connections. ” LeiYohn also likes the simplicity of creating a salon service menu that includes the prices for each hairstyle, service descriptions, and quality pictures. StyleSeat Pros with service-specific photos are 1.5
Top Marketing Strategies To Grow Your Beauty Business
American Esthetician Organization
OCTOBER 30, 2023
By providing personalized experiences, beauty businesses can build relationships with their customers, increase loyalty, and generate more revenue from higher-value purchases. You can get customers interested in your services by sharing helpful content with them on social media and through email newsletters.
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Beauty School: Crucial Reasons Why It Could Be for You!
Northern Colorado Advanced Aesthetics Academy
FEBRUARY 17, 2022
Beauty School Is Likely For You Because You're Great With People Yes, this is a reference to customer service skills. Chances are you're friendly, attentive and you're ready to go above and beyond to make the day of whoever is in your makeup/salon chair.
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