Customer Service Partnerships Treatments 
Spa Executive
NOVEMBER 4, 2024
Leaders like Arch Amenities Group’s Catherine Warren are leveraging AI and biometric data to offer deeply personalized treatments, while Lisa Michaelis of Live Love Spa is focusing on touchless and tech-forward therapies that cater to privacy-conscious guests. More clients are seeking services that merge these two pillars of wellness.
American Esthetician Organization
OCTOBER 25, 2023
Other practical methods including offering loyalty programs with special discounts or promotions, investing in customer service and collaborating with local businesses will yield greater conversions for the spa.
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Lipgloss and Aftershave
DECEMBER 8, 2023
The Nail and Wax room offers natural nail manicures and pedicures, full body waxing, intimate treatments and brightening, lash lifting and extensions, facials, microderm, chemical peels, and hydradermabrasion. The Skin & Body Network has an open space for classes and two treatment rooms.
Lydia Sarfati
DECEMBER 13, 2023
Following Sarfati’s presentation, CEO Lydia Sarfati toasted guests for their 43 years of professional partnership, saying “Your presence alone is a testament to your commitment to the pursuit of beauty and wellness. This five hour treatment protocol course is to eligible participants such as beauty therapists and licensed estheticians.
Enlightened Beauty
AUGUST 24, 2023
The Art of Customer Service: Imagine walking into a space and feeling like the star of the show. In our tech-savvy world, online interactions are also essential to customer service. When the treatment's over, our job isn't. When introducing clients to new treatments or products, clarity is key.
Spa Executive
JULY 25, 2023
Improving retail sales in a spa requires a combination of strategic planning, effective marketing, and exceptional customer service. Cross-promote products and services: Train your staff to suggest complementary products to customers during treatments or spa services.
Spa Executive
APRIL 12, 2024
By offering customized services and bespoke experiences, and focusing on luxury and the little touches, businesses can enhance their reputations as family-friendly destinations. Relaxation & rejuvenation: Develop specific spa packages for Mother’s or Father’s Day, including massages, facials, and pampering treatments.
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