Spa Executive
NOVEMBER 4, 2024
Catherine Warren, Vice President of Strategic Partnerships, Arch Amenities Group, Boca Raton, Florida Looking to 2025, wellness travel will be shaped by hyperpersonalization, sustainability, and the growing demand for hybrid wellness experiences.
American Esthetician Organization
OCTOBER 25, 2023
Other practical methods including offering loyalty programs with special discounts or promotions, investing in customer service and collaborating with local businesses will yield greater conversions for the spa. leading to increased customer engagement and extended reach overall.
Lipgloss and Aftershave
DECEMBER 8, 2023
We asked about DermJEM’s customer service, “Have you ever had to use DermaJEM Customer Service after you purchased the device?” Not for any bad reasons but because I had forgotten silly things like how to clean the machine properly and one time I forgot the ml of serum to fill per service.
Lydia Sarfati
DECEMBER 13, 2023
Following Sarfati’s presentation, CEO Lydia Sarfati toasted guests for their 43 years of professional partnership, saying “Your presence alone is a testament to your commitment to the pursuit of beauty and wellness. He even provided a ChatGPT-generated rap on the illustrious career of Lydia Sarfati!
Spa Executive
JULY 25, 2023
Improving retail sales in a spa requires a combination of strategic planning, effective marketing, and exceptional customer service. Run promotions and incentives: Offer special promotions, discounts, or loyalty programs to incentivize customers to make retail purchases. Improve retail sales with these 11 easy strategies.
Enlightened Beauty
AUGUST 24, 2023
The Art of Customer Service: Imagine walking into a space and feeling like the star of the show. In our tech-savvy world, online interactions are also essential to customer service. That's the vibe we should aim for with every client. But it's not just about firing off quick replies to every DM that comes your way.
Style Seat - Business Growth
JULY 23, 2024
Common options include sole proprietorship, partnership, limited liability company (LLC), and corporation. Recruit and hire qualified staff Your spa’s staff will be the face of your business, so it’s important to hire individuals who are skilled, professional, and passionate about providing excellent customer service.
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