Spa Executive

DECEMBER 10, 2024

Ellen Franke, General Manager at Patina Osaka, talks about her career, the new hotels wellness offerings, and the trends shes excited about for 2025. Ellen Franke brings a wealth of global experience and a deep commitment to transformative hospitality to her role as General Manager of Patina Osaka. Konichiwa (hello in Japanese)!

Sustainability 52

Sustainability Hospital Innovations Management 52

Spa Executive

JULY 23, 2024

Technology – like automated check-in kiosks, mobile room keys, AI-driven customer service chatbots, booking and ancillary revenue management software, and payment systems – saves us time, reduces costs, increases revenue, reduces stress, and streamlines operations in ways we couldn’t have imagined a couple of decades ago.

Technology 111

Technology Hospital Customer Service Management 111

Spa Executive

MARCH 17, 2025

This includes our hotel spa operations as well as standalone and third-party spa management contracts, the Banyan Spa & Wellbeing Academy, as well as the overall wellbeing initiatives, programmes, and experiences for our guests and associates. BG: We embrace technology and integrate it thoughtfully to enhance service delivery.

Portfolios 52

Portfolios Sustainability Hospital Technology 52

Lori Crete

APRIL 22, 2024

Listen to this episode to learn which little piece of Jay’s business Lori brings into her spa suite every day and how he helps Lori manage working in a small dark room throughout the day. ” – Lori Crete Save Save The post 202 The Lori & Jay Way appeared first on Lori Crete.

Client Retention 79

Client Retention Customer Service Esthetician Management 79

Lipgloss and Aftershave

JUNE 14, 2024

Every service is customized. I love to tackle age management by targeting sagging/muscle tone and an instant skin glow gratification at the same time.” I use Celluma for age management. The customer service is superb with Celluma. I am so glad I did it! Worth the investment! My husband and I rotate nights.

Esthetician 98

Esthetician Treatments Dermaplaning Customer Service 98

Skin Inc

DECEMBER 6, 2023

spa business tips, spa management tips, spa management stress tips, high-stress situation tips, spa customer service, mindset tips, staff training tips

Customer Service 52

Customer Service Management Training 52

Skin Inc

SEPTEMBER 28, 2023

spa business, spa marketing, spa business tips, spa customer service, spa client testimonials, spa management tips, spa management education, spa staff education

Marketing 52

Marketing Customer Service Education Management 52

Spa Executive

DECEMBER 8, 2023

Partnering with local businesses to offer joint promotions, creating new revenue streams while cross-promoting each other’s services. Implement yield & revenue management Implement a dynamic pricing strategy to optimize prices and availability based on demand fluctuations. Promote this to your customers.

Hospital 98

Hospital Social Media Sales Marketing 98

American Esthetician Organization

OCTOBER 20, 2023

Key Takeaways LoyalZoo is an affordable platform designed specifically for businesses like salons allowing them to create customizable loyalty programs and track customer service metrics. LoyalZoo: Create customer loyalty programs Cosmetologists are in the business of providing beauty services with expertise and care.

Tools 88

Tools Marketing Social Media Customer Service 88

Spa Executive

JUNE 24, 2024

In the hospitality industry, where customer service is paramount, engaged employees are more likely to provide exceptional service, leading to higher guest satisfaction. Empowering managers to lead effectively Insight: Managers account for 70% of the variance in team engagement. Learn more at book4time.com.

Work-Life Balance 52

Work-Life Balance Hospital Customer Service Management 52

Spa Executive

JULY 17, 2024

Smart rooms that adjust climate and lighting based on guest preferences and AI-driven concierge services are just the beginning. Potential AI applications in spas, gyms, and wellness businesses, meanwhile, include chatbots and apps that can offer customized recommendations and answer customer service questions.

Customer Service 52

Customer Service Hospital Technology Branding 52

Starpil Wax

JULY 6, 2023

READ: Best Esthetician Services to Offer Clients Salon Management Tips Running a salon takes a lot of ongoing attention to detail and emphasizes the need for constant checking of yourself and those working with you. Remember, communication is key, and having quality customer service is important in facilitating this.

Salon 52

Salon Customer Service Waxing Marketing 52

National Aesthetic Spa Network

JANUARY 18, 2024

Once the excitement and anticipation of a new skincare venture gives way to the daily rigors of business management, a new reality quietly settles in.

Networking 91

Networking Skincare Management Customer Service 91

Style Seat - Business Growth

JULY 23, 2024

Secure appropriate spa insurance Protecting your spa with the right insurance coverage is crucial for managing risk and liability. Implement spa management software Investing in robust spa management software can streamline your operations and enhance the customer experience.

Legal 40

Legal Customer Service Sanitation Marketing 40

Style Seat - Business Growth

JULY 23, 2024

Secure appropriate spa insurance Protecting your spa with the right insurance coverage is crucial for managing risk and liability. Implement spa management software Investing in robust spa management software can streamline your operations and enhance the customer experience.

Legal 40

Legal Customer Service Sanitation Marketing 40

Spa Executive

FEBRUARY 13, 2024

And, of course, your customer service should be absolute top quality. Providing exceptional customer service at every touchpoint, from booking to post-stay follow-up with well-trained, friendly staff who go above and beyond can significantly impact guest satisfaction and encourage repeat visits.

Customer Service 52

Customer Service Hospital Branding Marketing 52

Artistic Nails & Beauty Academy - Beauty Industry

OCTOBER 11, 2023

Time Management One of the first things you’ll learn in beauty school is the importance of time management. Customer Service Exceptional customer service is a skill that can be applied in various professional settings. Ready To Get Started?

Customer Service 40

Customer Service Entrepreneurship Sanitation Management 40

Spa Executive

JULY 25, 2023

Improving retail sales in a spa requires a combination of strategic planning, effective marketing, and exceptional customer service. Run promotions and incentives: Offer special promotions, discounts, or loyalty programs to incentivize customers to make retail purchases. Improve retail sales with these 11 easy strategies.

Sales 52

Sales Customer Service Social Media Marketing 52

The Studio Academy of Beauty

APRIL 15, 2023

Salon Manager If you are interested in the business side of the beauty industry, consider a career as a salon manager. They are responsible for overseeing the daily operations of a salon or spa, including managing staff, scheduling appointments, and handling customer service issues.

Salon Management 52

Salon Management Makeup Chemical Peels Customer Service 52

The Studio Academy of Beauty

JULY 31, 2024

This program focuses on teaching methods, curriculum development, and classroom management.

Makeup 52

Makeup Esthetics Hair Removal Education 52

Spa Executive

JULY 26, 2023

As spa owners and managers seek novel ways to attract customers and boost sales, providing exceptional customer service, educating clients, offering personalized experiences, and featuring the best possible products on the market are key. There’s a Yon-Ka solution for every specific beauty or well-being concern.

Sales 52

Sales Aromatherapy Customer Service Oily Skin 52

The Studio Academy of Beauty

SEPTEMBER 26, 2023

You’ll have the opportunity to meet people from around the world and provide hair services in breathtaking locations. Key Skills: Versatility in hairstyling techniques Adaptability to different cultures and languages Customer service and hospitality skills Knowledge of travel regulations and restrictions Become A Hairstylist With Us!

Customer Service 52

Customer Service Salon Client Retention Entrepreneurship 52

Spa Executive

JANUARY 12, 2024

Implementing technologies like automated booking systems, self-service check-in kiosks, and AI-driven customer service tools can reduce the administrative burden on staff. Reduce staff burnout with automation & touchless tech Touchless treatment options can benefit staff directly. Learn more at book4time.com.

Hospital 52

Hospital Management Aromatherapy Customer Service 52

Spa Executive

JUNE 19, 2024

Remington Hospitality, established in 1968, is a premier hotel management company renowned for its innovative and owner-centric approach. Managing an extensive portfolio of more than 120 hotels, including 26 major brands and 19 boutique properties, Remington has positioned itself as a leader in the hospitality industry.

Hospital 52

Hospital Technology Sustainability Management 52

The Studio Academy of Beauty

DECEMBER 16, 2022

We have friendly instructors who want to see you succeed and can teach you everything you need to know to become an esthetician.

Esthetician 52

Esthetician Medical Medical Esthetics Esthetics 52

The Studio Academy of Beauty

MARCH 21, 2024

Effective communication, attention to detail, and strong customer service skills are just a few examples. Moreover, time management and organizational skills are crucial for estheticians who often juggle multiple clients and appointments. This could include anatomy and physiology, chemistry, or even business courses.

Esthetician 52

Esthetician Esthetics Management Skincare 52

Starpil Wax

MARCH 7, 2024

Does the customer service number change? If a product is attempted to be returned and arrives back showing it has been opened and used, the customer will not receive a refund nor will used products be returned back to customer. Additionally, Starpil’s customer service team is always here to answer your questions.

Waxing 52

Waxing Customer Service Esthetician Innovations 52

The Studio Academy of Beauty

JULY 28, 2023

Working harmoniously with fellow cosmetologists, receptionists, and support staff is crucial for a smooth operation and exceptional customer service. Time Management Nothing is worse than when your hairstylist doesn’t schedule enough time for you, so don’t be that person!

Customer Service 52

Customer Service Makeup Management Education 52

Lipgloss and Aftershave

FEBRUARY 3, 2025

Read Now 8 Tips To Growing Your Esthetic Sales Revenue 1 Commit Dedicated Time to Manage the Business Nuts and Bolts Besides providing hands-on services, you need to take care of banking, bookkeeping, ordering supplies, retail management, social media, and client outreach. How about bringing back real customer service?

Sales 52

Sales Esthetics Social Media Client Retention 52

Spa Executive

APRIL 12, 2024

By offering customized services and bespoke experiences, and focusing on luxury and the little touches, businesses can enhance their reputations as family-friendly destinations. Here’s a look at how to create compelling holiday promotions. Boost ancillary revenue and ensure repeat business through memorable experiences.

Aromatherapy 52

Aromatherapy Social Media Customer Service Facials 52

Style Seat - Client Relationships

APRIL 22, 2021

However, he credits his “A1 customer service” for creating reliable connections. ” Let StyleSeat do the busywork Relying on StyleSeat to manage his marketing and scheduling needs also makes it really easy for LeiYohn to focus on his craft and not get bogged down by administrative tasks. It’s a vibe.

Customer Service 52

Customer Service Marketing Technology Salon 52

Style Seat - Client Relationships

APRIL 22, 2021

However, he credits his “A1 customer service” for creating reliable connections. ” Let StyleSeat do the busywork Relying on StyleSeat to manage his marketing and scheduling needs also makes it really easy for LeiYohn to focus on his craft and not get bogged down by administrative tasks. It’s a vibe.

Customer Service 52

Customer Service Marketing Technology Salon 52

New Age Spa Institute

DECEMBER 19, 2023

It involves consulting with clients to understand their needs, recommending nail care treatments, and creating customized nail designs. Nail technicians also need to manage appointments and handle customer service. Hygiene and safety are paramount, thus sterilizing tools and maintaining a clean workspace is essential.

Social Media 40

Social Media Technology Customer Service Safety 40

Aesthetic Back Bar

MAY 25, 2024

Learn how to pull reports by contacting customer services or watching help videos to become familiar with the site. Keep track of the following; Sales Expenses Overhead Website Marketing Customer follow up Conversion rate Profitability of your services and products. Most importantly, figure out your cash flow.

Esthetician 36

Esthetician Sales Customer Service Salon 36

Maxine Drake

OCTOBER 5, 2021

The best way to do this is by providing excellent customer service and skincare treatments. You can also self-market your services through your social media or other platforms to gain more exposure. Once you establish loyal clients, you’ll be able to see your services pay off throughout several appointments with the same client.

Esthetician 52

Esthetician Hair Removal Social Media Skincare 52

American Esthetician Organization

SEPTEMBER 25, 2023

Building an online presence involves managing a social media platform, website creation as well as email marketing campaigns. Utilizing quality and relevant hashtags provides a way for estheticians to attract new clients through organic searches or by targeting potential customers.

Marketing 88

Marketing Esthetician Social Media Branding 88

Starpil Wax

JANUARY 4, 2023

The answer to this lies in how closely you're managing your business’ expenses and ROI. READ: How to Calculate ROI for Waxing Services How Do I Know if Starting a Waxing Business is Right for Me? Building a waxing business includes making money by charging customers for products and services.

Waxing 52

Waxing Hair Removal Salon Legal 52