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2025 travel & wellness trends according to the experts

Spa Executive

The landscape of travel, spa, and wellness is always transforming with technological advancements, changing consumer preferences, and shifting global paradigms. Spas are investing in technology that allows for highly tailored wellness experiences based on individual needs and preferences.

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9 things your human employees can do that technology can’t

Spa Executive

We all know that technology is rapidly transforming the hospitality industry and this is an incredibly beneficial development. While technology can make life easier, it’s the warmth of a friendly smile, the comfort of a kind word, and the intuitive understanding of a guest’s needs that create truly memorable experiences.

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Banyan Group & Paul Hawco on wellness philosophy & evolving preferences in luxury travel 

Spa Executive

In this role, he spearheads the development and implementation of innovative wellness strategies across Banyan Groups diverse portfolio of luxury resorts, spas, and wellbeing experiences. What role does technology play in your guest experience? BG: We embrace technology and integrate it thoughtfully to enhance service delivery.

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Patina Osaka’s Ellen Franke on the hotel’s unique wellness offerings & 2025 trends

Spa Executive

Guests can expect transformative experiences that celebrate Osaka’s rich heritage while embracing Patina’s commitment to sustainability and innovation. Throughout my hospitality career, I have embraced a culture of service and excellence.

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Why your employee experience matters as much as your guest experience

Spa Executive

It includes every interaction and experience an employee has in the workplace, whether with colleagues, work environment, workplace technology. In a 2016 global survey of 281 senior executives, researchers at MIT found that companies that create a great EX outperform their competitors on innovation, customer satisfaction, and profitability.

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How people really feel about the AI customer experience

Spa Executive

As the luxury hospitality industry integrates more artificial intelligence (AI) into its operations the need to balance technological innovation with the human touch is becoming increasingly important. How people really feel about the AI customer experience. By now we all know that AI technology is pretty amazing.

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The Science + Technology Of Brow + Bikini Treatments

Lipgloss and Aftershave

Lycon, Elleebana, Dermastart, and GrandeBROW have some of the most sophisticated ingredient technology in their brow and bikini treatments. With a fresh and calming scent, the PINKINI collection has been carefully formulated with an abundance of technologically advanced and natural soothing ingredients, which provide results beyond compare.