Customer Service Innovations Partnerships 
Spa Executive
NOVEMBER 4, 2024
Catherine Warren, Vice President of Strategic Partnerships, Arch Amenities Group, Boca Raton, Florida Looking to 2025, wellness travel will be shaped by hyperpersonalization, sustainability, and the growing demand for hybrid wellness experiences.
Lydia Sarfati
DECEMBER 13, 2023
On December 4, 2023, Repêchage and the Sarfati family hosted US media, spa and salon owners and managers, estheticians and medical esthetics professionals and from 12 countries worldwide for its annual full day of inspiration, education, business innovation and networking at the Day of Empowerment at the EnVue Hotel in Weehawken, NJ.
American Esthetician Organization
OCTOBER 11, 2023
From gaining a digital presence and utilizing email campaigns, to leveraging influencer partnerships and content creation – we have it all covered! Leverage influencer partnerships and content creation to build customer engagement. E-commerce platforms E-commerce platforms have revolutionized the way we shop for beauty products.
Enlightened Beauty
AUGUST 24, 2023
The Art of Customer Service: Imagine walking into a space and feeling like the star of the show. In our tech-savvy world, online interactions are also essential to customer service. That's the vibe we should aim for with every client. But it's not just about firing off quick replies to every DM that comes your way.
American Esthetician Organization
OCTOBER 18, 2023
Furthermore, having a robust online presence allows businesses to effectively communicate with customers by responding quickly to their queries or complaints—which leads to better customer service satisfaction levels.
Spa Executive
JUNE 19, 2024
Remington Hospitality, established in 1968, is a premier hotel management company renowned for its innovative and owner-centric approach. Remington also places a strong emphasis on innovation and adapting to market trends. I love the partnerships with beverage and food that include so many nourishing options.
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