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Attract & retain top talent in the hotel industry: insights from Gallup’s “State of the Global Workplace”

Spa Executive

JUNE 24, 2024

Some valuable insights and actionable strategies from the “State of the Global Workplace 2024” report that can help improve employee satisfaction and performance in the hospitality sector. Strategy: High levels of engagement correlate with better life experiences and job performance.

Work-Life Balance 52
Work-Life Balance Hospital Customer Service Management 52
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Why your employee experience matters as much as your guest experience

Spa Executive

APRIL 9, 2024

As much as we like to focus on customer experience and guest experience, employee experience is an equally important element of success in hospitality. Employees in the hospitality industry often face unique customer service challenges.

Hospital 97
Hospital Management Work-Life Balance Technology 97
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