Spa Executive

NOVEMBER 4, 2024

We asked global wellness and hospitality experts this question: What trends do you see emerging in wellness and travel for 2025, and how can hotels and spas prepare and adapt? Here’s what our experts had to say about the ways hospitality businesses are reshaping their approaches to meet the evolving expectations of today’s traveler in 2025.

Sustainability 105

Sustainability Hospital Technology Therapy 105

Spa Executive

JULY 23, 2024

We all know that technology is rapidly transforming the hospitality industry and this is an incredibly beneficial development. 9 things human employees can do that technology can’t Provide empathy and emotional support: Emotional connection is key in hospitality, of course, and only human employees can connect emotionally with guests.

Technology 111

Technology Hospital Customer Service Management 111

Spa Executive

DECEMBER 10, 2024

Ellen Franke brings a wealth of global experience and a deep commitment to transformative hospitality to her role as General Manager of Patina Osaka. A leadership style dedicated to fostering teamwork and excellence ensures that Patina Osaka will be both a vibrant urban retreat and a shining example of modern luxury hospitality.

Sustainability 52

Sustainability Hospital Innovations Management 52

Spa Executive

DECEMBER 8, 2023

Let’s head into the new year with a focus on increasing revenue across the board at your spa, wellness, or hospitality business. Offer add-ons and upsells that add no additional time to treatments and services, like hot stones and CBD creams to massages and paraffin wax hand treatments and eye masks to facials. We can feel it.

Hospital 98

Hospital Social Media Marketing Sales 98

Spa Executive

JUNE 19, 2024

Maritsa Victorian of Remington Hospitality talks technology in guest experience & fostering excellence within her team. Remington Hospitality, established in 1968, is a premier hotel management company renowned for its innovative and owner-centric approach. Throughout her hospitality career, Ms.

Hospital 52

Hospital Technology Sustainability Management 52

Lipgloss and Aftershave

JULY 23, 2024

Advanced Aesthetics Medispa offers facials, chemical peels, and nail services, however, it is a bridge practice, which allows Lana to offer her clients a more advanced skin care treatment plan. A: At the end of the facial they look at themselves and like oh my goodness is it really my skin?! Q: How is their customer service?

Chemical Peels 52

Chemical Peels Esthetician Microneedling Permanent Makeup 52

Aesthetic Back Bar

AUGUST 26, 2023

This first step to creating the spa experience will surely impress the client with your hospitality. During the Treatment Communication, Analysis and the Process Tip #3 Communication with clientele You know how in hospitals they teach nurses and doctors bedside manner? This will give that extra touch to the service.

Hospital 36

Hospital Chemical Peels Sales Customer Service 36