Skin Inc

MARCH 12, 2024

client consultation, how to conduct a client consultation, business tips, customer service tips, spa customer service,

Customer Service 40

Customer Service Consultation Consultations 40

Spa Industry Association

OCTOBER 26, 2023

The intersection of technology and customer service has never been more pertinent or promising than it is today. As a leader in the spa or salon industry, leveraging advanced contact center AI can morph your customer service from average to exceptional.

Customer Service 52

Customer Service Salon Technology 52

Lipgloss and Aftershave

SEPTEMBER 20, 2024

Anna Lotan PRO customer service is based on building a strong relationship with their customers and fostering loyalty. Their attentiveness and responsiveness to meet the needs of their customers is excellent. The customer service and training provided by Anna Lotan Pro is comprehensive.

Dermaplaning 98

Dermaplaning Customer Service Retail Products Vitamin C 98

Skin Inc

DECEMBER 6, 2023

spa business tips, spa management tips, spa management stress tips, high-stress situation tips, spa customer service, mindset tips, staff training tips

Customer Service 52

Customer Service Management Training 52

Skin Inc

SEPTEMBER 28, 2023

spa business, spa marketing, spa business tips, spa customer service, spa client testimonials, spa management tips, spa management education, spa staff education

Marketing 52

Marketing Customer Service Education Management 52

American Esthetician Organization

OCTOBER 25, 2023

Other practical methods including offering loyalty programs with special discounts or promotions, investing in customer service and collaborating with local businesses will yield greater conversions for the spa. leading to increased customer engagement and extended reach overall.

Marketing 88

Marketing Medical Social Media Customer Service 88

Spa Executive

JULY 17, 2024

Smart rooms that adjust climate and lighting based on guest preferences and AI-driven concierge services are just the beginning. Potential AI applications in spas, gyms, and wellness businesses, meanwhile, include chatbots and apps that can offer customized recommendations and answer customer service questions.

Customer Service 52

Customer Service Hospital Technology Branding 52

Les Nouvelles Esthetics & Spa

AUGUST 3, 2023

Marketing Attracting new clients and encouraging their return involves a combination of effective marketing strategies and outstanding customer service. During initial consultations, short- and long-term skin goals are discussed to create an easy-to-understand, actionable plan.

Customer Service 78

Customer Service Social Media Marketing Retail Products 78

Lori Crete

APRIL 22, 2024

Subscribe to the Podcast on Apple Podcasts , Spotify , Amazon Music or Tune In “Customer service…is such an opportunity for a business to really shine.” ” – Lori Crete Save Save The post 202 The Lori & Jay Way appeared first on Lori Crete.

Client Retention 79

Client Retention Customer Service Esthetician Management 79

Spa Industry Association

SEPTEMBER 18, 2023

Customers had negative experiences where their appointment was canceled at the last minute, they were charged additional fees without prior notification, and they felt that the salon lacked professionalism and customer service. They were disappointed with the lack of communication and flexibility from the salon.

Salon 52

Salon Customer Service 52

Spa Executive

FEBRUARY 13, 2024

And, of course, your customer service should be absolute top quality. Providing exceptional customer service at every touchpoint, from booking to post-stay follow-up with well-trained, friendly staff who go above and beyond can significantly impact guest satisfaction and encourage repeat visits.

Customer Service 52

Customer Service Hospital Branding Marketing 52

Spa Executive

JUNE 24, 2024

In the hospitality industry, where customer service is paramount, engaged employees are more likely to provide exceptional service, leading to higher guest satisfaction. Strategy: Implementing best practices from top-performing organizations can lead to higher employee engagement and improved customer service.

Work-Life Balance 52

Work-Life Balance Hospital Customer Service Management 52

Salon Today

NOVEMBER 9, 2022

talks about the importance of consistent customer service for all your guests. Most salons are very good at making a client feel special on their first visit. But what about the second, third or even tenth. Kim Becker from Hello Gorgeous!

Customer Service 40

Customer Service Salon 40

Lipgloss and Aftershave

SEPTEMBER 3, 2024

Christal George Christal George on Hale & Hush Training and Education One of the key areas L+A likes to talk to estheticians about is a brand’s training and customer service. We love it when brands have high-quality products, however, we like to see quality backed up with training and service.

Branding 52

Branding Training Medical Customer Service 52

Starpil Wax

JULY 6, 2023

READ: Best Esthetician Services to Offer Clients Salon Management Tips Running a salon takes a lot of ongoing attention to detail and emphasizes the need for constant checking of yourself and those working with you. If your clients have a good customer service experience, they’re more likely to come back and embrace any changes you’re making.

Salon 52

Salon Customer Service Waxing Marketing 52

Lipgloss and Aftershave

JUNE 14, 2024

Tiffany Underwood View this post on Instagram A post shared by News Reviews Education for Skin Pros (@lipgloss_aftershave) Learn More About Celluma LED Light Therapy Devices Tiffany Underwood on Celluma’s Support Barry asked Tiffany about Celluma’s training and customer service. “I The customer service is superb with Celluma.

Esthetician 98

Esthetician Treatments Dermaplaning Customer Service 98

American Esthetician Organization

SEPTEMBER 27, 2023

Microinfluencer marketing enables business owners pitch products/services to the right buyers ,those who may genuinely be interested ,at no cost by tagging them on social media posts which appear natural without being intrusive thus consequently bringing more followers organically.

Marketing 88

Marketing Skincare Social Media Branding 88

Lipgloss and Aftershave

OCTOBER 15, 2024

Clemens Teresa’s Experience with BioSkin Aesthetics Customer Service “Mona and the entire customer service team still give me the same, top-notch service, to this day from when I was first a client, to now working with the company, and that speaks volumes.

Skincare Brands 52

Skincare Brands Branding Skincare Chemical Peels 52

American Esthetician Organization

OCTOBER 20, 2023

Key Takeaways LoyalZoo is an affordable platform designed specifically for businesses like salons allowing them to create customizable loyalty programs and track customer service metrics. LoyalZoo: Create customer loyalty programs Cosmetologists are in the business of providing beauty services with expertise and care.

Tools 88

Tools Marketing Social Media Customer Service 88

Artistic Nails & Beauty Academy - Beauty Industry

OCTOBER 11, 2023

Customer Service Exceptional customer service is a skill that can be applied in various professional settings. These customer service skills can be translated into any customer-facing role, from retail to hospitality.

Customer Service 40

Customer Service Entrepreneurship Sanitation Management 40

Lipgloss and Aftershave

APRIL 23, 2024

I prefer lines with great customer service and even better product knowledge education. The more you know, the better care you can take of your patient’s skin and ID Skin Pro provides incredible education and customer service.” Then I asked her why she chose ID Skin Pro for Empower Health and Aesthetic Institute?

Medical 52

Medical Chemical Peels Hair Removal Customer Service 52

Lipgloss and Aftershave

DECEMBER 8, 2023

We asked about DermJEM’s customer service, “Have you ever had to use DermaJEM Customer Service after you purchased the device?” Not for any bad reasons but because I had forgotten silly things like how to clean the machine properly and one time I forgot the ml of serum to fill per service.

Esthetician 98

Esthetician Lash Lift Waxing Education 98

My Salon Suite

JUNE 1, 2024

Enhance Client Experience In the competitive beauty industry, exceptional customer service can set you apart. Happy clients are more likely to return and refer your services to others. Educate your clients on the benefits of these products and how they can maintain their summer look at home.

Social Media 94

Social Media Customer Service Retail Products Webinar 94

Spa Executive

JULY 25, 2023

Improving retail sales in a spa requires a combination of strategic planning, effective marketing, and exceptional customer service. Run promotions and incentives: Offer special promotions, discounts, or loyalty programs to incentivize customers to make retail purchases. Improve retail sales with these 11 easy strategies.

Sales 52

Sales Customer Service Social Media Marketing 52

The Studio Academy of Beauty

JUNE 30, 2023

Stay up to date with the latest hairstyling techniques, product knowledge, and industry trends to provide the best service to your clients. Provide Excellent Customer Service: Exceptional customer service is vital for building a loyal client base.

Portfolios 52

Portfolios Customer Service Networking Continuous Education 52

Spa Executive

JULY 23, 2024

Technology – like automated check-in kiosks, mobile room keys, AI-driven customer service chatbots, booking and ancillary revenue management software, and payment systems – saves us time, reduces costs, increases revenue, reduces stress, and streamlines operations in ways we couldn’t have imagined a couple of decades ago.

Technology 111

Technology Hospital Customer Service Management 111

Lipgloss and Aftershave

JUNE 4, 2024

Q: How has the customer service been with M.A.D A: “The customer service is excellent. A: “Training with M.A.D Skincare provided our staff with a seamless introduction to the full product line. The company equipped us with comprehensive treatment protocols and video training sessions.” I love it!”

Branding 40

Branding Chemical Peels Post-Op Microneedling 40

The Studio Academy of Beauty

SEPTEMBER 26, 2023

You’ll have the opportunity to meet people from around the world and provide hair services in breathtaking locations. Key Skills: Versatility in hairstyling techniques Adaptability to different cultures and languages Customer service and hospitality skills Knowledge of travel regulations and restrictions Become A Hairstylist With Us!

Customer Service 52

Customer Service Salon Client Retention Entrepreneurship 52

Enlightened Beauty

AUGUST 24, 2023

The Art of Customer Service: Imagine walking into a space and feeling like the star of the show. In our tech-savvy world, online interactions are also essential to customer service. That's the vibe we should aim for with every client. But it's not just about firing off quick replies to every DM that comes your way.

Esthetician 52

Esthetician Customer Service Extractions Esthetics 52

Aesthetic Back Bar

MAY 25, 2024

Learn how to pull reports by contacting customer services or watching help videos to become familiar with the site. Keep track of the following; Sales Expenses Overhead Website Marketing Customer follow up Conversion rate Profitability of your services and products. Most importantly, figure out your cash flow.

Esthetician 36

Esthetician Sales Customer Service Salon 36

Aesthetic Back Bar

MAY 25, 2024

Learn how to pull reports by contacting customer services or watching help videos to become familiar with the site. Keep track of the following; Sales Expenses Overhead Website Marketing Customer follow up Conversion rate Profitability of your services and products. Most importantly, figure out your cash flow.

Esthetician 36

Esthetician Sales Customer Service Salon 36

Starpil Wax

MARCH 7, 2024

Does the customer service number change? Additionally, Starpil’s customer service team is always here to answer your questions. Yes, you will need to use the same email from your current account to create a new password. Therefore, all you need to do is monitor your inbox!

Waxing 52

Waxing Customer Service Esthetician Innovations 52

Beautifully Yours Metro

MAY 25, 2022

Chick-fil-A made headlines recently with the impeccable customer service of its employee that I have named “Jolly Jeremiah.” Chick-fil-A’s customer service is IMPECCABLE. I have said it forever….Chick-fil-A’s

Esthetician 52

Esthetician Customer Service Sales Innovations 52

Spa Executive

DECEMBER 8, 2023

Promote this to your customers. Train your teams Invest in comprehensive training programs for your staff, focusing on customer service, upselling techniques, and product knowledge. Recognize and reward employees who excel in delivering exceptional service, fostering a motivated and dedicated workforce.

Hospital 98

Hospital Social Media Sales Marketing 98

NIMA Institute

SEPTEMBER 1, 2023

Develop Soft Skills: Communication, customer service, and interpersonal skills are crucial in building lasting client relationships. Stay Updated: Continuously educate yourself about emerging trends, products, and techniques to stay competitive in the industry.

Esthetician 52

Esthetician Esthetics Ethics Social Media 52

Maxine Drake

OCTOBER 27, 2023

These operating procedures should serve as the backbone of your business, guiding you to consistently deliver exceptional customer service and exceed your client’s expectations. So, I coined the term “Super Operating Procedures” because there is indeed nothing standard about what we do.

Esthetics 52

Esthetics Customer Service Safety Consultation 52

Spa Executive

APRIL 12, 2024

By offering customized services and bespoke experiences, and focusing on luxury and the little touches, businesses can enhance their reputations as family-friendly destinations. Here’s a look at how to create compelling holiday promotions. Boost ancillary revenue and ensure repeat business through memorable experiences.

Aromatherapy 52

Aromatherapy Social Media Customer Service Facials 52