Client Retention Customer Service Training 
American Esthetician Organization
OCTOBER 25, 2023
Other practical methods including offering loyalty programs with special discounts or promotions, investing in customer service and collaborating with local businesses will yield greater conversions for the spa. leading to increased customer engagement and extended reach overall.
Style Seat - Business Growth
JULY 23, 2024
Recruit and hire qualified staff Your spa’s staff will be the face of your business, so it’s important to hire individuals who are skilled, professional, and passionate about providing excellent customer service. Prioritize exceptional customer service In the spa industry, customer service is king.
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Style Seat - Business Growth
JULY 23, 2024
Recruit and hire qualified staff Your spa’s staff will be the face of your business, so it’s important to hire individuals who are skilled, professional, and passionate about providing excellent customer service. Prioritize exceptional customer service In the spa industry, customer service is king.
Lipgloss and Aftershave
FEBRUARY 3, 2025
How about bringing back real customer service? I had a program where if a client phoned in a skincare order by 1 PM, I would package it up, and my high school student would deliver it to their place of work or home by 5 PM. Add new clients to your file and I bet you see your client retention rate increase!
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