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Paul Hawco is a globally recognized leader in the wellness and hospitality industry, currently serving as Executive Global Director of Integrated Wellbeing at Banyan Group. Paul Hawco (PH): I have been in hospitality for three decades and it has been my entire career. Please talk about your role and what it entails.
Happy employees are more productive and better for your hotel or resort brand in every way. In hospitality, like any other customer-facing industry where staff interactions with guests are directly tied to revenue, employee happiness is particularly important. These should include training and development opportunities.
Slow travel and immersion Rather than high-speed, itinerary-packed trips, there is a movement toward walking pilgrimages, train journeys, and extended stays in nature that emphasize depth over speed. The true hallmark of luxury will be discretionary technology, where digital tools serve guest without demanding their attention.
Addressing these pain points is key for hospitality businesses looking to turn one-time visitors or new members into loyal ones. Agilysys helps hospitality businesses standardize their membership offerings by leveraging advanced data integration. Spa members expect access to appointment times and high-quality treatments and services.
Offering a full spectrum of services, from design and brand development to recruiting, marketing, and day-to-day operations, Arch Amenities Group transforms key areas into activated, profitable spaces. Revenue generation, programming, public relations, training, and luxury guest service are my passions,” she says.
Patina Hotels & Resorts is a modern luxury lifestyle brand from the award-winning Capella Hotel Group designed for travelers seeking seamless transitions between work, play, and wellbeing. The brand emphasizes sustainability, meaningful connections and transformative experiences. Can you please talk about yourself?
Let’s head into the new year with a focus on increasing revenue across the board at your spa, wellness, or hospitality business. Promote your digital gift cards Promote the sale of gift cards for your spa and hospitality services. Provide ongoing training to keep your teams updated on industry trends and best practices.
The crisis continues: so, here’s how to attract and retain talent at your spa & hospitality business in the coming year. It’s old news at this point, but an issue that continues to plague the spa and hospitality industries, and therefore one we continue to address: as we head into 2024, are we any closer to solving the staff crisis?
Jennifer Holzworth, Montage’s Corporate Director of Spa Operations, talks guest experience, longevity, and hospitality wellness. The spirit of Montage is centered in providing an unmatched guest experience, characterized by comfortable elegance, a unique sense of place, and impeccable hospitality.
a leading global provider of hospitality software solutions and services, today announced it has acquired Book4Time, Inc., As the top enterprise SaaS technology for wellness hospitality organizations, Book4Time manages guest experiences at spas, international hotels, resorts, casinos, golf and private member clubs in more than 100 countries.
You can take classes with two industry experts who educate on more than twenty brands! 10 Retail Items For Home Care To Boost Skin Health Education with California Skincare Supply Kelli and Jullea at California Skincare Supply have an immense amount of knowledge on products, treatments, and devices from so many brands!
In hospitality, this can be a challenge for independent hotels and resorts, as many people will visit an independent property only once, while traveling – and it’s less the case for brands with multiple properties and brands. Beyond that, here are several strategies for increasing customer lifespan in hospitality.
Jackie is not only a Holistic Brand Strategist, but is also an advocate for spreading love, positivity, and encouragement to all those around her. And the consulting for Wildling Dreams happened because other brands and people in the holistic field, needed support. We knew that brands changed ownership by using the products.
Raffles Boston Raffles Boston , the stunning new hotel and residence from legendary hospitalitybrand, Raffles Hotels & Resorts, opened its doors in September 2023 in the Back Bay neighborhood. The new property is the first mixed-use Raffles development in North America, marking a new era for the collection.
Upon receiving my certification, I spent the majority of my career working for traditional spas and dermatology practices, providing treatments, offering consulting services, creating spa menus, training staff and product selection. I carry three prominent brands in the studio: Image Skincare, Farmhouse Fresh and Wildernorth Botanicals.
Maritsa Victorian of Remington Hospitality talks technology in guest experience & fostering excellence within her team. Remington Hospitality, established in 1968, is a premier hotel management company renowned for its innovative and owner-centric approach. Throughout her hospitality career, Ms.
Seeking new challenges and learning opportunities, I transitioned to a Spa Manager role, focusing on spa opening, branding, and traveling. I am responsible for designing spa menus, selecting the finest products for our guests, and ensuring continuous training and welfare for our staff. What makes the best guest experience?
In hospitality, experiential marketing is an excellent way to engage and connect with guests by crafting immersive experiences that leave a lasting impact. This taps into the rapidly growing wellness tourism market and generates revenue from bundled experiences that include spa treatments, personal training, and meal plans.
Having the medical director then allows the esthetician to gain access to physician-only cosmeceutical brands. Well-trained, detail-oriented, and passionate about her work, you will be hard-pressed to find a more qualified and caring professional aesthetician. Q: How was their initial training? Q: How did you find EpiPin?
At Spa Executive and Book4Time, we have had the opportunity to gather insights from leaders at the top luxury hotel & resort spa brands in the world – and asked a great many of them about what makes the best guest and wellness experiences. Where does a great massage come from? We have many stories like this.
Specialty boards: Becoming a member of specialty networks like the American Association of Aesthetic Medicine and Surgery (AAAMS) can facilitate professional meetups, discussions and training for aesthetic and cosmetic surgeries. Consider Cross-Training If possible, consider cross-training in positions outside of your specialty.
Specialty boards: Becoming a member of specialty networks like the American Association of Aesthetic Medicine and Surgery (AAAMS) can facilitate professional meetups, discussions and training for aesthetic and cosmetic surgeries. Consider Cross-Training If possible, consider cross-training in positions outside of your specialty.
The training provided by NCI scientists—including Nirali Shah, M.D., This is a big achievement for India,” said Dr. Dwivedi, who is now continuing her training in NCI’s Center for Cancer Research. We thought we should come to NCI and get trained,” Dr. Dwivedi said. Dwivedi (who earned her Ph.D.
Look for institutions that offer comprehensive training in clinical aesthetics, with a curriculum that covers the latest techniques and technologies in the field. In what types of settings can I practice after receiving medical aesthetics training? Medspas are among the most common settings for medically trained estheticians.
3 Recent research 4 by scientists at Harvard and Massachusetts General Hospital bears this out, showing that patients who underwent thymectomy (surgical removal of the thymus) had a twofold higher risk of cancer five years post-surgery, and a nearly threefold higher risk of dying from any cause.
Improves Muscle Health and Recovery Studies suggest that certain collagen peptide supplements can enhance muscle recovery, especially when combined with a training regimen. Vital Proteins, a leading brand in this sector, exemplifies the industry’s profitability. A study showcased oral collagen supplements’ role in healing severe burns.
Ozempic is a brand name for the generic medication called semaglutide, which the FDA approved in 2017. She showed up at the hospital with what she thought was a severe UTI, only to find it was actual this type of herb-induced hepatitis. Recommended dosages can vary between brands. What is Ozempic?
24 Even acetaminophen , brand name Tylenol, which many consider to be completely innocuous, is linked to autism when used during pregnancy. 21 Do Antidepressants During Pregnancy Trigger Autism? AngelSense : For parents of kids who are nonverbal or prone to wandering, nothing is scarier than not knowing where your child is.
Attia's medical background is distinguished by both top-tier training and hands-on experience. Fish Oil The first longevity supplement Attia lists is fish oil (Carlson’s brand EPA and DHA). Lastly, he’s experimenting with a brand probiotic specifically for glucose control. B Vitamins B vitamins are also vitally important.
Through her science education work, Michelle has worked with a range of brands on campaigns, including Proctor & Gamble and Johnson & Johnson. Founded in 2011, Lab Muffin Beauty Science receives 2 million page views per year, and has an Instagram following of 347 000 and a YouTube audience of 307 000.
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