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Membership programs: create loyal members by solving pain points

Spa Executive

Addressing these pain points is key for hospitality businesses looking to turn one-time visitors or new members into loyal ones. Agilysys helps hospitality businesses standardize their membership offerings by leveraging advanced data integration. Spa members expect access to appointment times and high-quality treatments and services.

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The rise of analog travel & the age of disconnection 

Spa Executive

Low-tech luxury From candlelit lodges and handwritten welcome notes to calligraphy workshops and artisanal bath rituals, hospitality brands are curating experiences that embrace craftsmanship over automation.

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Patina Osaka’s Ellen Franke on the hotel’s unique wellness offerings & 2025 trends

Spa Executive

Patina Hotels & Resorts is a modern luxury lifestyle brand from the award-winning Capella Hotel Group designed for travelers seeking seamless transitions between work, play, and wellbeing. The brand emphasizes sustainability, meaningful connections and transformative experiences. Can you please talk about yourself?

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Arch Amenities’ Catherine Warren on technology & creating memorable experiences.

Spa Executive

Technology should serve as a versatile tool rather than a wholesale replacement for human interaction, says Arch Amenities’ Catherine Warren. She has also consistently achieved Forbes Travel Guide Four and Five-Star ratings and has a proven track record in business development and brand creation.

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Deepak Ohri, Chief Happiness Officer, on bringing happiness to guests and staff in luxury hospitality

Spa Executive

Deepak Ohri is the founder and CEO of Luxury Atelier Maison Happiness (LAMH), a California-based company specializing in luxury experiences and branding where he also holds the title of Chief Happiness Officer. Happiness relates to confidence, motivation, and all those tools that come along with that knowledge of your purpose.

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How spa & hospitality can attract and retain talent in 2024

Spa Executive

The crisis continues: so, here’s how to attract and retain talent at your spa & hospitality business in the coming year. It’s old news at this point, but an issue that continues to plague the spa and hospitality industries, and therefore one we continue to address: as we head into 2024, are we any closer to solving the staff crisis?

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Partner spotlight: HAPI: streamlining data management in the hospitality industry

Spa Executive

Introducing HAPI – a game changer for the hotel industry HAPI, standing for Hospitality API, is a disruptive data streaming integration and enrichment platform. But the hospitality sector has traditionally struggled with an absence of a unified data model. For more visit: gethapi.io For more visit: gethapi.io