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Paul Hawco is a globally recognized leader in the wellness and hospitality industry, currently serving as Executive Global Director of Integrated Wellbeing at Banyan Group. Paul Hawco (PH): I have been in hospitality for three decades and it has been my entire career. What role does technology play in your guest experience?
We asked global wellness and hospitality experts this question: What trends do you see emerging in wellness and travel for 2025, and how can hotels and spas prepare and adapt? The landscape of travel, spa, and wellness is always transforming with technological advancements, changing consumer preferences, and shifting global paradigms.
Technology should serve as a versatile tool rather than a wholesale replacement for human interaction, says Arch Amenities’ Catherine Warren. She has also consistently achieved Forbes Travel Guide Four and Five-Star ratings and has a proven track record in business development and brand creation.
While this development isnt about rejecting technology altogether, there is a movement towards intentionally creating spaces where presence, sensory engagement, and authentic experiences take priority. The true hallmark of luxury will be discretionary technology, where digital tools serve guest without demanding their attention.
Patina Hotels & Resorts is a modern luxury lifestyle brand from the award-winning Capella Hotel Group designed for travelers seeking seamless transitions between work, play, and wellbeing. The brand emphasizes sustainability, meaningful connections and transformative experiences. Can you please talk about yourself?
Addressing these pain points is key for hospitality businesses looking to turn one-time visitors or new members into loyal ones. Agilysys helps hospitality businesses standardize their membership offerings by leveraging advanced data integration. Spa members expect access to appointment times and high-quality treatments and services.
Deepak Ohri is the founder and CEO of Luxury Atelier Maison Happiness (LAMH), a California-based company specializing in luxury experiences and branding where he also holds the title of Chief Happiness Officer. But first you need to create a customer experience and then add the technology to it. Learn more at book4time.com.
Jennifer Holzworth, Montage’s Corporate Director of Spa Operations, talks guest experience, longevity, and hospitality wellness. The spirit of Montage is centered in providing an unmatched guest experience, characterized by comfortable elegance, a unique sense of place, and impeccable hospitality.
Introducing HAPI – a game changer for the hotel industry HAPI, standing for Hospitality API, is a disruptive data streaming integration and enrichment platform. It’s grounded in an open model, leveraging technology that powers major global social media and business platforms. The hurdle was the absence of readily accessible data.
Bringing more than 15 years of experience in hospitality, music, and wellness to her position, she is internationally recognized for her pioneering work in sound therapy and meditation. I believe luxury hospitality environments are about welcoming all to experience what its like to be deeply cared for.
a leading global provider of hospitality software solutions and services, today announced it has acquired Book4Time, Inc., As the top enterprise SaaS technology for wellness hospitality organizations, Book4Time manages guest experiences at spas, international hotels, resorts, casinos, golf and private member clubs in more than 100 countries.
As the luxury hospitality industry integrates more artificial intelligence (AI) into its operations the need to balance technological innovation with the human touch is becoming increasingly important. By now we all know that AI technology is pretty amazing. How people really feel about the AI customer experience.
Jumeirah’s new Vice President of Wellbeing, Niamh O’Connell, answers our questions about her new role, the wellness industry, and embracing technology. The Group recently created the brand new role to solidify a renewed focus on wellness. Jumeirah Hotels and Resorts is renowned for prestigious and captivating properties.
Guest experience is obviously key to hospitality success and the hospitality industry is ever changing, so keeping on top of the latest trends and statistics is key to enhancing guest experience. Consumer preferences are evolving as technology advances, and we have to adapt to keep ahead of the competition.
Maritsa Victorian of Remington Hospitality talks technology in guest experience & fostering excellence within her team. Remington Hospitality, established in 1968, is a premier hotel management company renowned for its innovative and owner-centric approach. Throughout her hospitality career, Ms.
At Spa Executive and Book4Time, we have had the opportunity to gather insights from leaders at the top luxury hotel & resort spa brands in the world – and asked a great many of them about what makes the best guest and wellness experiences. We have many stories like this. The spa is a crystal concept.
Dr. Choudhury wrote: The group of patients used 1% PVP-I [One per cent Povidone Iodine Solution] have shown tremendously reduced mortality, morbidity and hospital as well as financial burden in this covid situation. Povidone iodine nasal spray where to buy : Find iodine nasal spray on Amazon. Iota-carrageenan is a sugar that comes from algae.
The value this brings to hospitality groups and spas is enormous – not only does it elevate the customer experience, it also increases spa revenue, revenue per occupied room (RevPOR), and significantly reduces administrative tasks. TripFusion’s is a complete solution to the disjointed problem.
Having the medical director then allows the esthetician to gain access to physician-only cosmeceutical brands. L+A has featured the EpiPin device as A Top Medical + Spa Skincare Technology Tool for 2024. A bridge practice is a new form of skin care business in which an esthetician owns the business but has obtained a medical director.
You also get to work with more brands, technology and patients within your network — helping you stay ahead in your field and best serve your patients. Take Advantage of Volunteer Opportunities As a health care professional, your experience and knowledge mean you can make an impact beyond your hospital or office.
You also get to work with more brands, technology and patients within your network — helping you stay ahead in your field and best serve your patients. Take Advantage of Volunteer Opportunities As a health care professional, your experience and knowledge mean you can make an impact beyond your hospital or office.
Like the scientist from Merk Animal Hospital, Joe was told he only had three months to live. Common brand names include Pancur, Panacur C and Safe-Guard. It is advised to purchase Panacur C or Safeguard brands only, as both are regulated and have been consistent in third-party lab results. Is fenbendazole a cancer cure scam?
Another trend that I don’t see people talking about much yet is new intersections between wellness, sports, and hospitality. This crossover is, in part, being fueled by technology, with more spas (which were just about massage and facials) and wellness centers offering treatments such as cryotherapy, ice baths, hyperbaric chambers, and IVs.
Seeking new challenges and learning opportunities, I transitioned to a Spa Manager role, focusing on spa opening, branding, and traveling. Do you find yourself using technology more at work in recent years? Our Wave of Change initiative is set to become a key factor for 60% of guests choosing Iberostar by 2025.
Look for institutions that offer comprehensive training in clinical aesthetics, with a curriculum that covers the latest techniques and technologies in the field. Additionally, clinical aestheticians must stay abreast of the latest industry advancements and technologies to provide the best possible care to their clients.
In 2015, Alka Dwivedi, then a graduate student at the Indian Institute of Technology (IIT) Bombay, began wondering whether a CAR T-cell therapy could be made in India. Only five patients required hospitalization because of side effects. A pediatric trial in B-cell acute lymphoblastic leukemia is ongoing Exit Disclaimer.
The company’s manufacturing facilities have also been audited by third-party agencies, including USP and Specialized Technology Resources. Because of the purity of this brand, I will definitely recommend these Vitamin C supplements to clients. Additionally, it was only given in cases severe enough to require hospitalization.
Experiences are highly personalized and combine today’s technology, timeless natural ingredients, and Raffles’ impeccable hospitality, at every stage of the wellness journey. Pillar’s performance coaches create personalized sessions, offering one-on-one coaching opportunities and the latest sports technology.
Through her science education work, Michelle has worked with a range of brands on campaigns, including Proctor & Gamble and Johnson & Johnson. He later earned a medical degree with honors at Harvard Medical School as part of the health sciences and technology program with the Massachusetts Institute of Technology.
CMed Aesthetics was founded in August 2017, in September we immediately deposited the patent as the priority research gave the result that there was nothing like BioRePeelCl3 biphasic technology on the market. Their intelligence and passion for aesthetics were nothing short of inspiring.
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