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Montage’s Jennifer Holzworth on wellness in hospitality, longevity & industry challenges

Spa Executive

Jennifer Holzworth, Montage’s Corporate Director of Spa Operations, talks guest experience, longevity, and hospitality wellness. The spirit of Montage is centered in providing an unmatched guest experience, characterized by comfortable elegance, a unique sense of place, and impeccable hospitality.

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Deepak Ohri, Chief Happiness Officer, on bringing happiness to guests and staff in luxury hospitality

Spa Executive

Deepak Ohri is the founder and CEO of Luxury Atelier Maison Happiness (LAMH), a California-based company specializing in luxury experiences and branding where he also holds the title of Chief Happiness Officer. But first you need to create a customer experience and then add the technology to it. Learn more at book4time.com.

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Partner spotlight: HAPI: streamlining data management in the hospitality industry

Spa Executive

Introducing HAPI – a game changer for the hotel industry HAPI, standing for Hospitality API, is a disruptive data streaming integration and enrichment platform. It’s grounded in an open model, leveraging technology that powers major global social media and business platforms. The hurdle was the absence of readily accessible data.

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Agilysys announces strategic acquisition of spa management SaaS solution leader Book4Time

Spa Executive

a leading global provider of hospitality software solutions and services, today announced it has acquired Book4Time, Inc., As the top enterprise SaaS technology for wellness hospitality organizations, Book4Time manages guest experiences at spas, international hotels, resorts, casinos, golf and private member clubs in more than 100 countries.

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How people really feel about the AI customer experience

Spa Executive

As the luxury hospitality industry integrates more artificial intelligence (AI) into its operations the need to balance technological innovation with the human touch is becoming increasingly important. By now we all know that AI technology is pretty amazing. How people really feel about the AI customer experience.

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Jumeirah’s VP of Wellbeing, Niamh O’Connell on her new role and enriching the guest wellness experience

Spa Executive

Jumeirah’s new Vice President of Wellbeing, Niamh O’Connell, answers our questions about her new role, the wellness industry, and embracing technology. The Group recently created the brand new role to solidify a renewed focus on wellness. Jumeirah Hotels and Resorts is renowned for prestigious and captivating properties.

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Remington Hospitality’s Maritsa Victorian on tech, guest experience & fostering excellence

Spa Executive

Maritsa Victorian of Remington Hospitality talks technology in guest experience & fostering excellence within her team. Remington Hospitality, established in 1968, is a premier hotel management company renowned for its innovative and owner-centric approach. Throughout her hospitality career, Ms.