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Get creative with employee retention in hospitality & wellness

Spa Executive

Some innovative solutions for employee retention in hospitality. And yet, the hospitality industry just can’t seem to solve this pesky staffing problem. Why does employee attrition in hospitality remain high? Reduce staff burnout with automation & touchless tech Touchless treatment options can benefit staff directly.

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Stop Selling Retail – It Never Works – Start Educating 

Lipgloss and Aftershave

They come to you for advice, treatments, and support. At least every 4 – 6 weeks a client is on your treatment table, trusting you to give them an amazing treatment and help them look their best while treating any skin issues they’re dealing with at the time. However, we all know that treatments only scratch the surface!

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Esthetician Spotlight May

Les Nouvelles Esthetics & Spa

Upon receiving my certification, I spent the majority of my career working for traditional spas and dermatology practices, providing treatments, offering consulting services, creating spa menus, training staff and product selection. The results after just one cell story treatment are astounding.

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Agua Caliente Casinos’ Daniel Spencer on leading wellness in a casino environment

Spa Executive

Owned and operated by the Agua Caliente Band of Cahuilla Indians, the Agua Caliente Casinos properties offer exciting gaming action, a range of attractions, fine dining and shopping, premier entertainment, and top tier service and hospitality. Advanced aromatherapy systems and ventilation enhance experiences such as sauna and steam.

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Experiential marketing opens up new revenue streams for hotels

Spa Executive

From immersive spa treatments to unique VIP offerings, experiential marketing strategies open up new opportunities for non-room revenue streams. In hospitality, experiential marketing is an excellent way to engage and connect with guests by crafting immersive experiences that leave a lasting impact.

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Auberge’s new Global VP of Wellbeing, Vivianne Garcia-Tunon, talks wellbeing, wellness travel & more

Spa Executive

Garcia-Tunon has more than 25 years of experience creating forward-thinking, holistic health solutions for the hospitality industry. Under the mentorship of Susan Harmsworth, she honed her skills in areas like spa therapies, aromatherapy, wellness operations, design, marketing, and public relations. What are your plans in this role?

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Spa stars: How to cater to your customers’ zodiac preferences

Spa Executive

In the spa, wellness, and hospitality world, understanding the unique wants and needs of your customers is key to crafting a truly personalized wellness experience. They are likely to savor indulgent spa treatments such as deep tissue massages, aromatherapy sessions, or luxurious body wraps that envelop them in sensory delights.