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Get creative with employee retention in hospitality & wellness

Spa Executive

Some innovative solutions for employee retention in hospitality. And yet, the hospitality industry just can’t seem to solve this pesky staffing problem. Why does employee attrition in hospitality remain high? Recruitment and retention costs time and money, things nobody can afford to waste. The good news is that it is improving.

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Agua Caliente Casinos’ Daniel Spencer on leading wellness in a casino environment

Spa Executive

Owned and operated by the Agua Caliente Band of Cahuilla Indians, the Agua Caliente Casinos properties offer exciting gaming action, a range of attractions, fine dining and shopping, premier entertainment, and top tier service and hospitality. Advanced aromatherapy systems and ventilation enhance experiences such as sauna and steam.

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Esthetician Spotlight May

Les Nouvelles Esthetics & Spa

After a partial lobectomy and over a dozen hospitalizations I knew this would forever change my life and shape my career. I battled my fair share of health issues as a young adult that left me entirely broken down both physically and mentally. Looking back, this was a major transformation in my life.

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Auberge’s new Global VP of Wellbeing, Vivianne Garcia-Tunon, talks wellbeing, wellness travel & more

Spa Executive

Garcia-Tunon has more than 25 years of experience creating forward-thinking, holistic health solutions for the hospitality industry. Under the mentorship of Susan Harmsworth, she honed her skills in areas like spa therapies, aromatherapy, wellness operations, design, marketing, and public relations. What are your plans in this role?

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How to Open a Thriving Medical Spa

Maxine Drake

Were talking services that go way beyond cucumber slices and aromatherapy. Clients want results, but they also want to feel heard and cared for instead of walking into a space that feels more like a hospital than a high-end experience. But heres what makes med spas so magnetic. That combination builds trust and trust builds retention.

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Experiential marketing opens up new revenue streams for hotels

Spa Executive

In hospitality, experiential marketing is an excellent way to engage and connect with guests by crafting immersive experiences that leave a lasting impact. From immersive spa treatments to unique VIP offerings, experiential marketing strategies open up new opportunities for non-room revenue streams.

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Spa stars: How to cater to your customers’ zodiac preferences

Spa Executive

In the spa, wellness, and hospitality world, understanding the unique wants and needs of your customers is key to crafting a truly personalized wellness experience. They are likely to savor indulgent spa treatments such as deep tissue massages, aromatherapy sessions, or luxurious body wraps that envelop them in sensory delights.